Field Care Coordinator (HIDE SNP) - Cass County, MI

UnitedHealthcare; Niles (MI); Hybrid; USD 39,950 - 71,635; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental

Vision

Life & AD&D Insurance

Short-term disability

Long-Term Disability

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealthcare is hiring a Field Care Coordinator - HIDE SNP in Cass County, MI. This field-based role supports LTSS recipients through person-centered care planning, coordination, and services across the continuum.

Travel up to 75% within a 50-mile radius, with telecommute flexibility for residents of Michigan. You will collaborate with care teams, providers, and families to ensure timely, cost-effective, and culturally relevant care that meets member needs.

Qualifications

• Must possess one of the following: Master’s degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW)
• Bachelor’s degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW)
• 2+ years of experience in community health in a health care setting
• 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH
• 1+ years of experience with long-term care needs and/or home and community-based services
• 1+ years of experience working with MS Office (Outlook, Excel, Word)
• Access to a quiet home workspace with PHI security
• Ability to travel to Southfield, MI for quarterly team meetings
• Must reside within Michigan
• Access to reliable transportation and valid US driver’s license allowing 75% travel within territory

Responsibilities

• Develop and implement care plan interventions as a single point of contact
• Communicate required health information to stakeholders for coordinated care
• Advocate for patients and families with the health care team
• Assess and implement individualized care strategies
• Identify problems/barriers to care and provide care management
• Refer to social service programs (financial, housing, etc.)
• Provide resource support for local services
• Manage the person-centered service plan across care continuum
• Conduct home visits with care team
• Conduct in-person visits (nursing homes, hospitals, home)
• Document member information to ensure compliance

Skills

Social Work Licensure

Interpersonal Skills

Electronic Documentation

MS Office

Education

Master’s degree + LMSW/LCSW

Bachelor’s degree + LBSW/LLBSW

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Field Care Coordinator (HIDE SNP) - Cass County, MI (2377123)

Field Care Coordinator (HIDE SNP) - Cass County, MI - 2377123

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to startCaring. Connecting. Growing together.

TheField Care Coordinator- HIDE SNPis an essential element of an Integrated Care Model and is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community.

This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs.

If you reside in or nearCassCounty, MI or surrounding area, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Develop and implement care plan interventions throughout the continuum of care as a single point of contact
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
• Advocate for persons and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
• Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care
• Identifies problems/barriers to care and provide appropriate care management interventions
• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
• Provides resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate
• Manage the person-centered service/support plan throughout the continuum of care
• Conduct home visits in coordination with the person and care team
• Conduct in-person visits, which may include nursing homes, assisted living, hospital or home
• Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Must possess one of the following
  • Master’s degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW)
  • Bachelor’s degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW)
• 2+ years of experience working within the community health setting in a health care role
• 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.)
• 1+ years of experience working with persons with long-term care needs and/or home and community-based services
• 1+ years of experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word)
• Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
• Ability to travel to Southfield, MI office for quarterly team meetings
• Must reside within the state of Michigan
• Access to reliable transportation and valid US driver’s license with the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs

Preferred Qualifications:

• LMSW; LCSW, LLMSW
• 1+ years of medical case management experience
• Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care
• Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)
• Experience with MI Health Link (MMP)
• Experience working in Managed Care
• Working knowledge of NCQA documentation standards

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace.

Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services.

Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc.

The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace.

Candidates are required to pass a drug test before beginning employment.