Field Care Coordinator- Bilingual Preferred

Humana Inc; Miami (FL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Disability insurance

Life insurance

Many other opportunities

Job summary

Humana Inc. is seeking a Care Coach 1 to assess member needs, plan care, and connect them with services to improve wellbeing. The role involves meeting members in their homes or care settings and requires 75-90% local travel.

Requirements include a Bachelor’s degree with 2+ years in health services or RN/LPN Florida license, plus strong documentation and bilingual English/Spanish skills. Flexible schedule Mon–Fri with comprehensive benefits.

Qualifications

• Bachelor's degree with 2+ years of relevant health services experience.
• RN or LPN license in Florida with applicable experience.
• Case management experience and familiarity with Medicare/Medicaid.
• Strong computer skills and ability to document in systems.
• Bilingual in English/Spanish is advantageous.

Responsibilities

• Assess member needs to create a care plan.
• Ensure services in least restrictive settings to promote wellbeing.
• Plan and implement interventions for identified needs.
• Coordinate services and monitor the care plan against goals.
• Guide members toward appropriate care resources.
• Engage with payers, providers, and interdisciplinary teams as needed.

Skills

Bilingual English/Spanish

Microsoft Office

Electronic case notes

Geriatric experience

Health coaching & wellness

Community health knowledge

AHCA fingerprint required

Education

Bachelor's Degree with 2+ years experience

Registered Nurse (RN) licensed in Florida

Licensed Practical Nurse (LPN) in Florida

Case Worker with 6+ years in Health Services/Case Management

701B Medication application (RFA) Florida

Tools

Microsoft Office

Job description

Care Coach 1

Become a part of our caring community The Care Coach evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity. Reports to the Regional care coach manager. We are looking for motivated and dynamic case managers that reside in the following counties: Miami-Dade County, FLORIDA Current starting salary range for this role in this location is $60K-$65K/yr based on experience and qualifications! This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for is for you! Here at Humana we thrive on teamwork and highlighting the success of each of our team members. At Humana one of our main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1.

The Care Coach 1 Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel.

• Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
• Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being
• Planning and implementing interventions to meet those needs
• Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
• Guides members/families towards resources appropriate for their care
• Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract
• Use your skills to make an impact

• Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
• Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.
• Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
• Case Worker with a minimum of 6 years of Health Services/Case Management Experience
• Prior experience with Medicare & Medicaid recipients
• Intermediate to advanced computer skills and experience with Microsoft Office programs
• AHCA Fingerprint Required.

The role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance.

Schedule- Monday-Friday 8:30am-5:00pm

• Prior nursing home diversion or long-term care case management experience
• Bilingual English/Spanish with ability to pass a Language Proficiency Exam
• Experience with electronic case note documentation and documenting in multiple computer applications/systems
• Experience working with geriatric population
• Experience with health promotion, coaching and wellness
• Knowledge of community health and social service agencies and additional community resources
• 701B Certification Medication application (RFA) experience Florida

Notice for candidates applying to this position from a Florida work location, including Florida home-based work location. This position is subject to Florida Level 2 background screening through the Care Provider Background Screening Clearinghouse. For information about the screening process and requirements, visit: https://info.flclearinghouse.com.

Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $53,700 - $72,600 per year.

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• many other opportunities

About Us

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.