Field Cable & Smart Home Technician

Dev; Grand Rapids (MI); On-site; USD 21,309 - 30,350; Full time

Benefits offered by this job

Guaranteed promotion after 6 months

Performance incentives

Paid training and time off

401(K) with company match

Tuition reimbursement

Job summary

A leading telecommunications provider is seeking a Field Technician in Grand Rapids, Michigan, to deliver TV and Smart Home solutions. You will educate customers and ensure excellent service while working in diverse conditions, including outdoor environments. The role provides opportunities for performance-based promotions and a range of benefits, including medical insurance and paid training. Ideal candidates will possess strong customer rapport-building skills and a valid driver's license.

Qualifications

• Customer service orientation and ability to engage with clients.
• Willingness to work outdoors and under various weather conditions.
• Compliance with safety standards while driving and working.

Responsibilities

• Deliver and install TV and Smart Home solutions in customers' homes.
• Consult homeowners on smart home possibilities and provide outstanding customer experience.
• Ensure safety and efficiency while using tools and equipment.

Skills

Aptitude to build rapport quickly

Ability to work at heights

Ability to lift over 70 lbs

Valid driver's license

Job description

A leading telecommunications provider is seeking a Field Technician in Grand Rapids, Michigan, to deliver TV and Smart Home solutions. You will educate customers and ensure excellent service while working in diverse conditions, including outdoor environments. The role provides opportunities for performance-based promotions and a range of benefits, including medical insurance and paid training. Ideal candidates will possess strong customer rapport-building skills and a valid driver's license.