Field-Based Case Manager — Wisconsin Family Care

Humana; Green Bay (WI); Remote; USD 53,000 - 73,000; Full time

Job summary

Humana, Inc. is seeking a Case Manager to serve members in the Wisconsin Family Care program in Brown County and surrounding areas. You will assess needs, develop a Member Care Plan, coordinate with a Field Care Nurse, and support non-medical services.

This remote role requires up to 40% travel, a bachelor's degree in human services or related field, and relevant experience with frail elders or adults with disabilities. Typical hours are Monday–Friday, 8:00 am–4:30 pm CST.

Qualifications

• Bachelor's degree in human services or a related field; 1 year of relevant experience required.
• Alternatively, Bachelor's in another field with 3+ years of relevant experience.
• Valid driver's license and personal vehicle liability insurance with 100/300/100 limits.
• Travel up to 40% of time to visit members.

Responsibilities

• Assess members' health and safety needs to develop a comprehensive Member Care Plan (MCP).
• Coordinate with a Field Care Nurse to address health and safety needs in the MCP with least restrictive environment.
• Travel to members' location to conduct face-to-face assessments upon enrollment and at minimum every six months.
• Travel to members' home to conduct quarterly visits and maintain monthly contact by phone.
• Arrange support services including social integration, community resources, employment, housing, and other non-medical needs.
• Ensure cost-effective service delivery.
• Evaluate risk factors and provide education to members.
• Maintain accurate documentation including case notes, service authorizations, and MCP updates.

Skills

Case management

Travel availability

Communication skills

Education

Bachelor's degree in human services or related field

Bachelor's in another field with 3+ years relevant experience

Tools

Electronic case note documentation

Job description

Humana, Inc. is seeking a Case Manager to serve members in the Wisconsin Family Care program in Brown County and surrounding areas. You will assess needs, develop a Member Care Plan, coordinate with a Field Care Nurse, and support non-medical services.

This remote role requires up to 40% travel, a bachelor's degree in human services or related field, and relevant experience with frail elders or adults with disabilities. Typical hours are Monday–Friday, 8:00 am–4:30 pm CST.