Field-Based Behavioral Health Case Manager – HARP

MetroPlusHealth; New York (NY); On-site; USD 75,000 - 100,000; Full time

Job summary

MetroPlusHealth in New York City is seeking an experienced HARP Care Manager to develop, facilitate, and communicate a plan of care in partnership with the member, their Health Home, primary physician, and Behavioral Health providers. This role is 100% field-based and requires travel to members’ homes or community sites.

You will assess needs, arrange post-discharge aftercare, schedule follow-ups, and coordinate with care teams to ensure timely services and adherence to care plans.

Qualifications

• Master’s Degree in a relevant field is required.
• 3–5 years of Behavioral Health experience in managed care or related setting.
• Field-based case management experience within the Integrated Collaborative Care Model.
• Bilingual abilities preferred.

Responsibilities

• Clinically assess members’ acute behavioral and physical health needs.
• Coordinate and monitor care plans with Health Home partners and providers.
• Schedule post-discharge aftercare and ensure follow-up appointments.
• Perform outreach and documentation in the EMR (DCMS).
• Educate providers on medications and treatment options.

Skills

Field-based Case Management

Behavioral Health

Communication skills

Bilingual preferred

Education

Master’s degree

Tools

DCMS

Microsoft Teams

Microsoft Office

Job description

MetroPlusHealth in New York City is seeking an experienced HARP Care Manager to develop, facilitate, and communicate a plan of care in partnership with the member, their Health Home, primary physician, and Behavioral Health providers. This role is 100% field-based and requires travel to members’ homes or community sites.

You will assess needs, arrange post-discharge aftercare, schedule follow-ups, and coordinate with care teams to ensure timely services and adherence to care plans.