Field Automation & Lab Workflow Specialist

Tecan Austria GmbH; New York (NY); Presencial; USD 100.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision insurance

401(k) with company match

Paid time off

Descripción de la vacante

Tecan Austria GmbH in the Americas seeks a Field Service Applications Specialist to serve as the post-sale technical expert supporting Liquid Handling automation platforms.

You will partner with Field Automation Engineers, Application Scientists, Product Management, and customers to deliver application-based automation solutions, including development, installation support, troubleshooting, and workflow optimization.

Formación

• Bachelor's degree in Biomedical Engineering, Biology, Computer Science, or related scientific discipline.
• Two years of experience with laboratory automation or liquid handling systems.

Responsabilidades

• Provide advanced application support across customer lifecycles.
• Design, configure, and implement application-based automation solutions.
• Install, troubleshoot, and train users on automation workflows.
• Collaborate with Field Automation Engineers and Product Management.
• Deliver training and support to field engineers and service teams.
• Travel up to 50% domestically and internationally.

Conocimientos

Customer communication

Verbal communication

Presentation skills

Analytical thinking

Problem solving

Multi-priority management

Organization/time management

Automation solution design

Cross-functional collaboration

Initiative and accountability

Professionalism under pressure

Lifelong learning

Travel readiness

Educación

Biomedical Engineering

Biology

Computer Science

Herramientas

VBScript

VBA

.NET

Windows

Descripción del empleo

Tecan Austria GmbH in the Americas seeks a Field Service Applications Specialist to serve as the post-sale technical expert supporting Liquid Handling automation platforms.

You will partner with Field Automation Engineers, Application Scientists, Product Management, and customers to deliver application-based automation solutions, including development, installation support, troubleshooting, and workflow optimization.