Field Auto Damage Estimator & Negotiator

National General; Union (NJ); Hybrid; USD 36,000 - 63,000; Full time

Job summary

National General is seeking an Auto Field Adjuster for the central New Jersey market, covering Middlesex and Union Counties. This field‑based role requires vehicle damage assessment, on‑site inspections, and accurate loss documentation using CCC One estimating software.

The ideal candidate excels in negotiations and delivering exceptional customer service to policyholders. The position emphasizes timely, accurate estimates, thorough communication, and efficient inspection scheduling while

Qualifications

• Auto damage assessment experience required.
• Strong CCC ONE estimating software proficiency.
• Customer-focused claims handling and negotiation skills.

Responsibilities

• Applies policy interpretations and supports training.
• Negotiates settlements and documents all activities.
• Interprets regulatory compliance and fair claims practices.
• Builds relationships with internal and external customers.
• Demonstrates mastery in estimating damages for 1st/3rd party losses.

Skills

Auto Estimating

CCC ONE

Claims Administration

Claims Resolution

Insurance Claims Investigations

Licensing

Negotiation

Tools

CCC ONE

Job description

National General is seeking an Auto Field Adjuster for the central New Jersey market, covering Middlesex and Union Counties. This field‑based role requires vehicle damage assessment, on‑site inspections, and accurate loss documentation using CCC One estimating software.

The ideal candidate excels in negotiations and delivering exceptional customer service to policyholders. The position emphasizes timely, accurate estimates, thorough communication, and efficient inspection scheduling while