Field Auto Appraiser - Saint Louis, MO - National General

National General; Missouri; On-site; USD 36,000 - 56,000; Full time

Job summary

National General, part of The Allstate Corporation, is seeking an Auto Claims Appraiser to join our Saint Louis, MO team. You will perform on-site estimates and vehicle appraisals, working with repair facilities and customers.

The ideal candidate has experience in auto claims, vehicle inspections, and CCC ONE estimating software to produce accurate damage estimates while delivering excellent customer service. Licensing requirements apply per policy; strong customer service skills are essential.

Qualifications

• Experience in auto estimating and claims handling.
• Familiar with CCC ONE estimating software.
• Strong business and analytical skills.

Responsibilities

• Create or audit estimates of damages for first and third party losses.
• Understand policy content across company lines.
• Negotiate settlements and document activities.
• Evaluate settlement options for regulatory compliance.
• Build relationships with internal and external customers.

Skills

Auto Estimating

Auto Insurance Claims

Business Acumen

Business Management

CCC ONE

Critical Thinking

Financial Analysis

Quality Management

Tools

CCC ONE

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims.

National General is seeking an Auto Claims Appraiser to join our Saint Louis, MO team! This role offers the opportunity to work directly with repair facilities and customers by completing on-site estimates and vehicle appraisals. To best support the territory, the ideal candidate will be based in Saint Louis.

The ideal candidate will have experience managing a variety of auto claims, conducting vehicle inspections, and using CCC ONE estimating software to prepare accurate damage estimates while working closely with repair facilities and customers. If you are an experienced auto appraiser who enjoys working in the field and delivering excellent customer service, we encourage you to apply!

Key Responsibilities

• Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
• Possesses a deep understanding of the content of all policy types written by the company
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
• Builds mastered relationships with both internal and external customers across multiple lines

Supervisory Responsibilities

• This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

Auto Estimating, Auto Insurance Claims, Business Acumen, Business Management, CCC ONE, Critical Thinking, Financial Analysis, Quality Management

Compensation

Base compensation offered for this role is:

• Field Adjuster Cons I: $26.49 – $40.99/hour
• Field Adjuster Cons II: $28.03 – $43.70/hour
• Field Adjuster Sr. Cons I: $35.82 – $50.24/hour

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

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