Field Auto Adjuster- New Jersey

Allstate; New Jersey; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Connectivity reimbursements

Job summary

National General in New Jersey is seeking an experienced Auto Field Adjuster to join our field estimating team. This field-based role covers central New Jersey with primary focus on Middlesex and Union Counties, requiring on-site inspections, detailed damage assessments, and timely documenting of losses with standard company guidelines.

You will use CCC ONE for estimates, negotiate settlements, and maintain clear communication with policyholders and repair facilities while delivering accurate,

Qualifications

• Proven expertise in auto damage assessment.
• Strong proficiency with CCC One estimating software.
• Demonstrated negotiation and time-management skills.
• Customer-focused mindset is essential.

Responsibilities

• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Interprets regulatory compliance and fair claims practices
• Builds mastered relationships with both internal and external customers
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities

Skills

Auto damage

CCC One

Negotiation

Time management

Customer service

Tools

CCC ONE

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. The Auto Field Adjuster is responsible for working in the field to assess vehicle damage, conduct on‑site inspections, and accurately document losses. This role includes writing repair estimates in accordance with company guidelines, taking detailed photographs of vehicle damage, and managing the full estimating process, including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently, maintains thorough documentation, and communicates clearly with customers and partners. A strong focus on exceptional customer service is essential, ensuring customers are informed and supported throughout the claims process. We are seeking an experienced Auto Field Adjuster to join our field estimating team in the central New Jersey market, with primary coverage in Middlesex and Union Counties. This is a field‑based, territory‑assigned role, and the ideal candidate will reside within or close to this service area.

The successful candidate will bring proven expertise in auto damage assessment, strong proficiency with CCC One estimating software, and demonstrated negotiation and time‑management skills. A customer‑focused mindset is essential, as this role plays a critical part in delivering timely, accurate, and high‑quality service to our policyholders.

Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training

• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Interprets regulatory compliance and fair claims practices
• Builds mastered relationships with both internal and external customers
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities

Auto Estimating, CCC ONE, Claims Administration, Claims Resolution, Insurance Claims Investigations, Licensing, Negotiation Compensation

Field Adjuster Cons I: $26.49 - $37.50/hour

Field Adjuster Cons II: $28.03 - 39.42/hour

Field Adjuster Sr. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at .

Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.