Field Assurance Technician III - Quality & Data Expert

Merit Medical Systems; South Jordan (UT); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental & Other Insurances

Low Cost Onsite Medical Clinic

3 Weeks' Vacation

401K

Job summary

Merit Medical Systems is hiring a Field Assurance Technician III in South Jordan, UT. This role involves providing customer service in the Field Assurance department, handling complex technical assignments, and managing product quality concerns.

The ideal candidate will have a high school diploma with extensive experience or relevant degrees, strong customer service skills, and a detail-oriented mindset. Benefits include multiple shift options, medical/dental insurance, paid time off, and a 401K plan.

Qualifications

• High attention to accuracy and detail oriented.
• Excellent analytical skills and ability to solve moderately complex problems.
• Demonstrated computer skills with spreadsheets, word processing, and databases.

Responsibilities

• Answer customer calls regarding product quality issues.
• Provide information to resolve customer concerns.
• Handle devices returned from customers, recording data.

Skills

Attention to accuracy

Excellent customer service

Problem solving

Analytical skills

Excellent communication skills

Education

High School Diploma with seven years related experience or Associate's degree with five years related experience or Bachelor's degree with three years related experience

Tools

Spreadsheets

Word processing

Database software

Job description

Merit Medical Systems is hiring a Field Assurance Technician III in South Jordan, UT. This role involves providing customer service in the Field Assurance department, handling complex technical assignments, and managing product quality concerns.

The ideal candidate will have a high school diploma with extensive experience or relevant degrees, strong customer service skills, and a detail-oriented mindset. Benefits include multiple shift options, medical/dental insurance, paid time off, and a 401K plan.