Field Appraiser - Tampa, FL

Ally; Bradenton (FL); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Time away (PTO + holidays)

401K retirement plan

Health, dental and vision insurance

Parental and caregiver leave

Job summary

Ally Financial is seeking an experienced claims professional to appraise and adjust physical damage and mechanical claims within a designated territory. The role requires travel to support the territory and may involve catastrophe losses with overnight and weekend travel.

The candidate will prepare repair estimates, coordinate with offices, lead teams during large losses, and assist other locations as needed. A Bachelor's degree and leadership experience are preferred.

Qualifications

• 1+ years of experience in customer service or financial services.
• Bachelor's degree in business-related discipline preferred.
• Prior leadership experience.
• Ability to perform technical based activities.
• Knowledge of fundamental theories, principles and concepts.

Responsibilities

• Prepare estimates and reach agreed prices for repairs on insured and claimant vehicles.
• Handle additional repair orders and special assignments for the claim offices.
• Handle large catastrophe losses and function as team leader when called upon.
• Initiate the total loss handling process for conclusion by the Claim Offices.
• Assist in other geographic locations at the direction of claim management.
• Participate in training, regulatory compliance awareness and maintain appropriate licensing and continuing education requirements.

Skills

Customer service

Financial services

Leadership experience

Technical skills

Analytical thinking

Education

Bachelor's degree in business-related discipline

High school Diploma or GED

Job description

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule:

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Candidate ideally resides between Tampa and Port Charlotte, FL and be willing and able to travel locally to support the territory. This position also requires flexibility in work schedule, including some catastrophe losses with extended overnight and weekend travel.

Appraise and/or adjust physical damage and mechanical claims within an assigned territory and key point or other assigned location for the various Ally F&I products. Assist other appraisers, may handle subrogation investigation at direction of claim office. Prepare estimates and reach agreed prices for repairs on insured vehicles.

The Work Itself

• Prepare estimates and reach agreed prices for repairs on insured and claimant vehicles.
• Handle additional repair orders and special assignments for the claim offices.
• Handle large catastrophe losses and function as team leader when called upon.
• This may also include settlement of loss.
• Initiate the total loss handling process for conclusion by the Claim Offices.
• Assist in other geographic locations at the direction of claim management.
• Participate in training, educational activities, regulatory compliance awareness and maintain appropriate licensing and continuing education requirements.

The Qualifications We’re Looking For

• 1+ years in customer service or financial services industry is preferred.
• Bachelor's degree in business related discipline preferred.
• Prior leadership experience is needed.
• Education may be used as a proxy for experience.
• Ability to perform technical based activities.
• Knowledge of and exposure to fundamental theories, principles and concepts.
• Leveraging technical expertise and relationships to contribute to strategy and drive business results.

Minimum Qualifications

• 1+ years of experience
• High school Diploma or GED equivalent

How We'll Have Your Back

Ally’s compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

Base Pay Range

$55,000.00 - $95,000.00

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation

This position is eligible to participate in our annual incentive plan.