Field Applications Specialist: Diagnostics & Histology

F. Hoffmann-La Roche AG; Seattle (WA); Vor Ort; USD 70.000 - 129.000; Vollzeit

Benefits dieser Stelle

Annual bonus

Zusammenfassung

Roche in Seattle, WA is seeking a Field Applications Specialist to support Roche Tissue instruments and related solutions across the Northwest. You will serve as a trusted advisor during implementation, train customers, and tailor solutions to maximize performance and outcomes.

The role emphasizes independent problem solving, collaboration with customers, and ongoing learning about Roche diagnostics and histology applications.

Qualifikationen

• Bachelor’s degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology or Clinical Laboratory or equivalent work experience.
• 3+ years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems.

Aufgaben

• Acting as the primary liaison/customer representative throughout the implementation process and future histology application support, including planning and coordination for the implementation and customer training.
• Provide highly visible, self-supervised and self-directed, extensive on-site advisory customer support through the implementation of Roche Tissue instrumentation and tailored customer training on our Roche solutions to meet customer needs.
• Act as an advisor on customer issues and drive efficiencies & optimization for the customer and Roche through independent analysis and problem-solving. Identify opportunities for new system consumables for clients.
• Advanced and specialized knowledge generally of a particular area, system, or equipment with regard to technologically advanced instruments and scientific applications.
• Utilizes independent judgment and discretion in the analysis of customer needs and issues; may adapt procedures to meet complex requirements.

Kenntnisse

Communication skills

Customer engagement

Project management

Histology knowledge

Ausbildung

Bachelor’s degree in Medical Technology, IT, CS, Chemistry, Biology or Clinical Laboratory

Tools

Roche Tissue instrumentation

Jobbeschreibung

Roche in Seattle, WA is seeking a Field Applications Specialist to support Roche Tissue instruments and related solutions across the Northwest. You will serve as a trusted advisor during implementation, train customers, and tailor solutions to maximize performance and outcomes.

The role emphasizes independent problem solving, collaboration with customers, and ongoing learning about Roche diagnostics and histology applications.