Field Applications Engineer (Mid - Sr. Levels)

Summer Robotics; Campbell (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Summer Robotics in Campbell, CA is seeking a Field Applications Engineer to bridge R&D and customer production environments, deploying systems at sites, tuning for real-world conditions, and providing technical support. You will work independently in fast-paced settings, troubleshoot complex systems, and collaborate with customers to implement reliable robotics solutions across manufacturing contexts.

Travel 20–30% to customer sites and work onsite at the Campbell facility as needed to optimize

Qualifications

• BS in engineering, Computer Science, or a related field.
• 5+ years of hands-on experience with complex technical systems.
• Proficiency with Linux and strong troubleshooting skills, with the ability to communicate technical concepts clearly.
• On-site at the Campbell facility.
• Travel 20–30%.

Responsibilities

• Install and validate vision hardware/software at customer manufacturing sites.
• Ensure reliable system operation on embedded platforms such as NVIDIA Jetson.
• Diagnose, resolve technical issues remotely and on-site using logs and screen sharing.
• Guide customers through configuration changes and verify successful implementations.
• Document solutions and maintain an internal knowledge base.
• Collaborate with engineering by submitting bug reports and validating fixes.
• Build and maintain internal test stations to validate features, configurations, and system updates.
• Run experiments to evaluate system performance across parts, materials, and production conditions.
• Develop robotics applications, automation workflows, and data tools for robot setup, monitoring, calibration, tool paths, and AI workflows.
• Maintain lab test systems to validate features and evaluate performance and support demos.

Skills

Linux

Troubleshooting

Customer communication

Independent work

On-site field service

Education

Bachelor's degree in engineering or computer science

Tools

NVIDIA Jetson

Job description

About the Role

As a Field Applications Engineer, you will serve as the critical link between our R&D team and customer production environments. You will deploy our systems at manufacturing sites, tune them for real-world conditions, and provide technical support when issues arise. This role requires strong troubleshooting skills, direct customer engagement, and the ability to work independently in fast-paced environments.

Responsibilities

• Install and validate our vision hardware/software at customer manufacturing sites
• Ensure reliable system operation on embedded platforms such as NVIDIA Jetson
• Diagnose, resolve technical issues remotely and on-site using logs, testing, and screen. sharing
• Guide customers through configuration changes and verify successful implementations
• Document solutions and maintain an internal knowledge base of common issues and fixes
• Collaborate with engineering by submitting bug reports, translating customer challenges, and validating fixes
• Build, maintain internal test stations to validate features, configurations, and system updates
• Run experiments to evaluate system performance across parts, materials, and production conditions.
• Develop robotics applications, automation workflows, and data tools for robot setup, monitoring, calibration, tool paths, and AI workflows
• Maintain lab test systems to validate features, evaluate performance, and support demos and pre-release testing.

Minimum Qualifications

• BS in engineering, Computer Science, or a related field
• 5+ years of hands-on experience working with complex technical systems (automation, robotics, instrumentation, or similar).
• Proficiency with Linux and strong troubleshooting skills, with the ability to work independently and clearly communicate technical concepts to customers and internal teams.
• On-site in ourCampbell facility
• 20–30% trave

Value Add

• Experience with robot programming (Fanuc, Kuka, UR, ABB, Omron)
• Familiarity/experience with calibration, metrology and CAD for designing fixtures or mounts.
• Industrial automation experience, including 3D sensing, point clouds, computer vision, or embedded/ARM systems.
• Python application development and experience in customer-facing technical roles (field service, applications engineering, or technical support)
• Proficiency in French, German, Korean, or Japanese