Field Applications Engineer

Nordson Test & Inspection; Chandler (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Nordson Test & Inspection in Chandler, AZ is seeking an experienced Field Applications Engineer to join our team. You will provide pre-sales support, technical guidance, and on-site setup, helping customers evaluate and deploy AXI/AOI systems.

The role requires strong communication skills, hands-on lab/industrial experience, and travel up to 70% domestically and internationally. You will also develop training materials and collaborate on technical publications.

Qualifications

• 2-5 years of experience in a similar technical role.
• Industry experience in electronics manufacturing equipment.
• Strong communication and presentation skills.
• Willing to travel up to 70% domestically and internationally.
• Experience with AOI/AXI inspection systems is preferred.

Responsibilities

• Provide pre-sales support during evaluation periods requiring technical knowledge.
• Participate in pre-sales discussions with customers as a technical expert.
• Support setup and programming of systems at customer sites.
• Train customers to maximize machine utilization in their processes.
• Create reports demonstrating equipment capabilities.
• Collaborate on technical publications and notes with the applications group.
• Diagnose and resolve customer issues with AXI equipment.
• Perform basic troubleshooting and repair during installations.
• Represent the company at tradeshows and industry events.
• Gather intelligence on markets, competitors and customers; advise management.
• Develop training material for new products and features.

Skills

Field applications

Hands-on attitude

Communication skills

Travel readiness 70%

Lab/industrial experience

Tools

Salesforce

SAP C4C

CRM systems

Windows networking

AOI/AXI equipment

Job description

Nordson Test & Inspection, a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

We are seeking a highly motivated and talented Field Applications Engineer to join our team in Chandler, AZ.

Responsibilities

• Provide pre-sales support to salespersons during evaluation periods requiring technical knowledge of equipment, applications knowledge, industry knowledge, and presentation skills.
• Participate on pre-sales discussions with Customers as a technical expert
• Provide high level applications support to set up and program systems at customer sites.
• Perform customer training to ensure machine utilisation is maximised within the customer's process
• Create applications reports demonstrating equipment capabilities and strengths
• Work on technical publications and applications notes in collaboration with the rest of the applications group
• Diagnose and resolve customer issues and concerns with AXI equipment
• Basic troubleshooting and repair of hardware and software during installation activities.
• Attend appropriate tradeshows, conferences and industry events to demonstrate equipment and/or present technical information on behalf of the company.
• Gather intelligence on markets, competitors and customers and provide analysis and advice to management.
• Providing training material for new products and features

Skills and Qualifications

• 2-5 years of experience in a similar technical role
• Industry experience in electronics manufacturing equipment
• Strong hands-on attitude
• Experienced and willing to work in a lab / industrial environment
• Good communication skills written, verbal, and presentation
• Global mindset with ability to accommodate extensive travel, both domestic and international (approx 70%).
• Creative thinker with good problem solving skills.
• Knowledge of Windows operating systems and networking technologies.
• Working experience with automated optical (AOI) and/or automated X-ray (AXI) inspection equipment is preferred.
• Knowledge of electronics assembly industry and manufacturing processes is preferred.
• Experience working with CRM systems (e.g. Salesforce, SAP C4C, etc.) is preferred.
• Travel70% of the time.
• International travel as required to customers and regional offices.

About Nordson Test & Inspection

Nordson Test & Inspection manufactures world-class metrology equipment and inspection systems to ensure electronic products are built to meet the highest standards.

We use X-ray inspection, acoustic imaging, and optical inspection technologies to create testing systems that enable the identification of even the smallest defects at high resolution. By joining our team today, you will help us bring innovative ideas to life.

Nordson Test & Inspection is a global team that works to create machines and systems that improve the manufacturing process for a wide range of industries, including electronics, aerospace, automotive, energy, lighting, and medical.

We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Test & Inspection. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.