Field Application Engineer – Tissue & Towel

Henkel group; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

401k match

Performance bonus

Student loan reimbursement

Parental leave

Career development

Job summary

Henkel Corporation in the United States is seeking a customer-facing Field Application Engineer for our Tissue & Towel business. You will deliver technical service, design tailored solutions, and collaborate with Sales to meet customer needs across North America and Mexico.

The role requires travel up to 70%, strong communication, and hands-on problem solving with internal teams. A Bachelor's in engineering and knowledge of water-based adhesives are preferred; Spanish is a plus.

Qualifications

• Bachelor’s degree in an engineering discipline.
• 3+ years of industry experience in tissue & towel and/or paper manufacturing.
• Willing to travel up to 70% to customer sites across North America and Mexico.
• Excellent oral and written English; Spanish preferred.
• Strong analytical, mechanical, troubleshooting and problem-solving skills.

Responsibilities

• Visit on-site customer visits for technical service, product recommendations, demonstrations, troubleshooting, and process optimization.
• Develop and communicate value propositions for Henkel solutions.
• Provide high-level support for key accounts and global customers.
• Coordinate with Application Center, Analytical Group, Product Development, and other internal teams.
• Interact with Operations and Quality teams on process improvements and to ensure products meet customer requirements.
• Build strong relationships with equipment and substrate manufacturers (OEMs/OMMs).
• Develop and deliver technical training for customers and internal teams.
• Represent Henkel at internal and external events to reinforce market leadership.
• Drive innovation and continuous improvement initiatives.
• Ensure compliance with Henkel and regulatory safety, legal, and environmental standards.

Skills

Travel up to 70%

Analytical skills

Troubleshooting

English fluency

Spanish preferred

Education

Bachelor’s degree (Engineering)

Tools

Salesforce

AI tools

Job description

Henkel Corporation in the United States is seeking a customer-facing Field Application Engineer for our Tissue & Towel business. You will deliver technical service, design tailored solutions, and collaborate with Sales to meet customer needs across North America and Mexico.

The role requires travel up to 70%, strong communication, and hands-on problem solving with internal teams. A Bachelor's in engineering and knowledge of water-based adhesives are preferred; Spanish is a plus.