Field Application Development Specialist

ACROBiosystems Inc.; San Jose (CA); Hybrid; USD 75,000 - 105,000; Full time

Job summary

ACROBiosystems Inc. is seeking a Field Application Development Specialist to support customers across North America.

You will act as a technical liaison between customers and internal teams, assisting with evaluation and application of ACROBiosystems products and solutions. Responsibilities include conducting product demonstrations, developing scientific content, and traveling as needed to ensure customer success in various applications, including antibodies, recombinant proteins, and cell/gene

Qualifications

• MS in Biomedical Science or related life science discipline.
• 2+ years biotech industry experience in biotechnology or life sciences.
• Research experience in biomedical science.

Responsibilities

• Provide scientific and technical support to customers across North America.
• Conduct customer visits to understand application needs and bottlenecks.
• Develop technical presentations, training materials, and customer-facing content.
• Plan and perform product demonstrations, workshops, and internal trainings.
• Travel as required to support customers and business activities.

Skills

Antibodies knowledge

Recombinant proteins

Cell therapy

Gene therapy

Biopharmaceutical process development

CMC development & manufacturing

Written and verbal communication

Multi-project management

Education

MS in Biomedical Science

Job description

ACROBiosystems is a worldwide leader in developing and manufacturing recombinant proteins and critical reagents/assays to support drug development and clinical applications from target discovery and validation, candidate drug screening and optimization, CMC development, preclinical and clinical studies, commercial production, and companion diagnostics. We are committed to excellence in providing high-quality products and services, as well as accelerating the therapeutic development process.

Our mission is to accelerate the development of target therapeutic drugs. We aim to be a cornerstone company in the life science and healthcare industry. We value the fast growth in a global market over a challenging time by excelling through quality, performance, and innovation, empowering our employees with trust, value, and respect, embracing diversity, and encouraging cross-functional collaboration and continuous learning.

Job Summary

We are seeking a Field Application Development Specialist to partner with us and contribute to our company's goals and our customers’ needs. The Candidate will provide scientific, technical, and application support to clients across North America. This role will serve as a technical liaison between customers and internal scientific, commercial, and product teams, supporting customers throughout the evaluation, implementation, and application of the company's products and solutions.

Reasonable adjustments can be made to enable individuals with disabilities to perform the essential functions.

• Provide technical and scientific support to customers across North America by
• Conduct regular customer visits to understand application needs and pain points, technical requirements and bottlenecks, and extended pipeline and regulatory background.
• Provide scientific and technical support with existing platform information, application data, and solutions
• Troubleshoot technical and application-related issues and work closely with internal R&D, product development, quality, and commercial teams to identify solutions.
• Develop technical presentations, training materials, and other customer-facing scientific content.
• Plan and perform product demonstrations, technical presentations, workshops, exhibits, and internal training.
• Collect customer feedback to generate product improvement and new product development proposals.
• Support critical case management
• Support Field Application Development Team daily operations by running dashboards, routine internal and external communications, travel planning, and others
• Travel as required to support customers and business activities.

Minimum Qualifications – Education and Experience

• MS in Biomedical Science, Biotechnology, Biochemistry, Molecular Biology, Cell Biology, or a related life science discipline.
• 2+ year Biotech industry experience in biotechnology, biopharmaceuticals, or life sciences.
• Research experience in biomedical science

Preferred Qualifications

• Experience supporting regulatory (IND) filing, technical documentation, and interactions related to regulatory requirements is highly desirable.
• Customer-facing skills a plus

Knowledge, skills, and Abilities

• Technical knowledge of one or more of the following areas:
• Antibodies and antibody-based therapeutics
• Recombinant proteins and protein therapeutics
• Cell therapy
• Gene therapy
• Biopharmaceutical process development
• CMC development and manufacturing
• Written and verbal communication and presentation skills.
• Ability to manage and prioritize multiple projects around changing priorities.
• Analytical, critical thinking, and problem-solving skills.
• Dedication to providing great customer service.
• Process orientation with impeccable attention to detail.
• Passion to positively promote and drive success on company initiatives.

Salary Range

Salary Range: $75,000 to $105,000 plus bonus. (Actual compensation may vary based on geographic location and local market conditions.)

Location: Bay Area, CA (Hybrid) or Seattle, WA(Remote)

Work Environment & Physical Demands

Office

While performing the duties of this job, the employee regularly works in an office setting. Occasional exposure to a laboratory and warehouse environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.