Field Account Manager-Federal Government

relx; Washington; On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with match

Wellbeing resources

Disability and life insurance

Paid time off and volunteering

Job summary

LexisNexis Legal & Professional seeks a Field Account Manager for Federal Government accounts in the Washington, DC area. This field-based role requires regular in-person client meetings and a Monday presence at the DC office to align with federal clients and internal teams.

You will manage an assigned portfolio, drive retention and growth, and develop strategic account plans while navigating complex procurement processes and building trusted relationships with key government stakeholders.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Proven experience in account management or consultative sales.
• Strong communication, presentation and negotiation skills.
• Experience developing strategic account plans and managing pipelines.
• Proficiency with CRM systems and MS Office applications.

Responsibilities

• Manage and grow a portfolio of Federal Government accounts in Washington, DC.
• Retain revenue while identifying upsell and cross-sell opportunities.
• Develop strategic account plans to drive retention and growth.
• Lead full sales cycle from opportunity to close with proposals and pricing.
• Maintain accurate pipeline and forecast in CRM; build stakeholder relationships.
• Collaborate with internal teams to resolve issues and ensure client satisfaction.
• Represent LexisNexis at events, meetings, and trade shows; conduct in-person client meetings weekly.

Skills

Account Management

Client Management

Business Development

Consultative Sales

Communication

Presentation

Negotiation

Strategic Account Planning

Team Collaboration

CRM Proficiency

Education

Bachelor's degree or equivalent experience

Tools

CRM software

Microsoft Office Suite

Job description

About our Team:

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.

About the Role:

The Field Account Manager - Federal Government is responsible for managing and growing a portfolio of Federal Government accounts within the Washington, DC market. This role focuses on both retaining existing revenue and driving new growth opportunities through strategic account management, relationship building, and consultative selling. The successful candidate will work closely with federal agencies to understand their business needs, maximize the value of LexisNexis solutions, and identify opportunities to expand partnerships. This is a field-based position requiring regular in-person client meetings and attendance at the Washington, DC office every Monday.

Responsibilities:

• Manage and grow an assigned portfolio of Federal Government agency accounts.
• Retain existing revenue while identifying opportunities to expand business through upselling and cross-selling solutions.
• Develop and execute strategic account plans to achieve revenue retention and growth objectives.
• Manage the complete sales cycle from opportunity identification through proposal development, negotiation, and close.
• Create targeted, solution-oriented proposals with appropriate positioning and pricing for software and service offerings.
• Maintain accurate pipeline management, forecasting, and opportunity tracking within CRM tools.
• Build strong relationships with key stakeholders and decision-makers within assigned Federal Government agencies.
• Partner with internal teams to resolve customer issues and ensure a high level of client satisfaction.
• Represent LexisNexis at industry events, customer meetings, conferences, and trade shows.
• Conduct regular face-to-face meetings with customers and prospects throughout the assigned territory.

Requirements:

• Bachelor's degree or equivalent professional experience.
• Proven experience in Account Management, Client Management, Business Development, or Consultative Sales.
• Demonstrated success managing customer relationships and growing existing business.
• Strong communication, presentation, and negotiation skills.
• Experience developing strategic account plans and managing sales pipelines.
• Proficiency with CRM systems and Microsoft Office applications, including Excel, Word, and PowerPoint.
• Strong organizational and time management skills.
• Ability to work effectively in a collaborative, team-oriented environment.
• Must reside within the Washington, DC metropolitan area (DC, Maryland, or Virginia).

Preferred Qualifications

• Experience selling to or supporting Federal Government agencies.
• Experience within Legal Technology, Legal Information Services, SaaS, Data Analytics, or Information Solutions industries.
• Advanced degree such as an MBA, JD, or related graduate degree.
• Interest in or exposure to Artificial Intelligence (AI) technologies and AI-enabled business solutions.
• Experience working in a field sales environment with regular customer-facing interactions.

Work in a way that works for you:

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you:

"We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:"

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the business:

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve