Field Account Executive

Concentra; Kansas City (MO); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer  

Medical, Vision, Prescription, Telehe​

Dental Plans

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra in Kansas City, MO is seeking a dynamic sales professional to drive service-based solutions for employer clients and their employees. You will evaluate customer needs, map decision makers, and develop value propositions to advance the sale.

Responsibilities include coordinating multi-level engagements, leveraging Zoom and CRM tools, meeting or exceeding sales targets, and ensuring smooth implementation of Service Packages.

Qualifications

• Bachelor's degree or equivalent experience required.
• 1+ year of sales experience or direct related work in sales.
• Experience in solution/value-based selling and CRM usage.
• Strong communication and customer service mindset.

Responsibilities

• Strategically evaluates and assesses customer and prospect needs throughout the sales cycle.
• Analyze organizational charts to uncover decision makers and buying centers.
• Develop value propositions and partner with leadership to plan multi-level engagement.
• Coordinate customer meetings and ensure timely implementation of service packages.
• Maintain a clean CRM with up-to-date pipeline and forecast.

Skills

Sales experience

Value selling

CRM software

Zoom

Microsoft Office

Negotiation

Communication

Customer service

HIPAA awareness

Time management

Leadership

Analytical skills

Problem-solving

Education

Bachelor's degree or equivalent

Tools

CRM software

Zoom

Microsoft Office

Job description

Overview

Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward - always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.

Responsibilities

• Strategically evaluates and assess customer and prospect needs through various activities conducted throughout sales cycle
• Analyze organizational charts of prospects and customers to uncover decision makers, influencers, and buying centers to progress the sale
• Thoroughly research decision makers by persona and industry types in order to formulate solution value proposition
• Work with sales leadership to create close plan to include multi-level engagement of customer through various scheduled meetings along the sales process
• Facilitates all customer meetings using various technology
• Identify internal Concentra stakeholders to include in customer meetings throughout the sales process
• Gain formal commitment from customer to utilize Concentra's services
• Exceed sales targets and expectations
• Coordinate the timely set-up of Concentra Service Package to ensure smooth implementation for customer
• Communicate weekly achievements and customer pipeline status to Concentra leadership
• Meticulously manage a clean, thorough, and up to date sales funnel via CRM in order to forecast customer usage accurately and timely as needed
• Maintain thorough understanding of competitive landscape within territory

Qualifications

• Bachelor's Degree from an accredited college or university or equivalent experience
• In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience in sales and vice versa

Job-Related Experience

Customarily has at least one or more years of sales experience

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Experience with solution and value-based selling
• Demonstrated use of Zoom and/or other customer interacting technology
• Proven successful service sales experience
• Proficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software.
• Strong negotiation and consultative sales skills
• Excellent analytical and problem-solving skills
• High ability to manage time effectively
• Outstanding organization and leadership skills
• Effective communication skills
• Exceptional customer service skills

Additional Data

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days Offered
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or l