Fiber Technician 3rd Shift

SPECTRUM Careers; Sheboygan (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

Charter Communications is seeking a Fiber Technician I to locate and repair fiber impairments in the field. You will work independently, inspect fiber plant, and connect new builds for residential and enterprise customers to keep our network reliable.

The role requires certifications in fiber tech and the ability to operate CWDM/DWDM testing and splicing equipment, along with a valid driver’s license. You’ll be part of a fast-paced, team-supported environment with cutting-edge technology.

Qualifications

• High school diploma required; relevant certifications preferred.
• Industry and vendor training (NCTI, SCTE, BCT/E) valued.
• Courses: NCTI Fiber Installation & Activation, Fiber Testing & Maintenance; SCTE levels beneficial.

Responsibilities

• Locate and repair fiber impairments in the field.
• Work primarily independently with team support when needed.
• Maintain and improve fiber network to keep customers connected.
• Inspect existing fiber plant and connect new builds for residential and enterprise customers.
• Communicate effectively with peer organizations to ensure service quality.

Skills

Highly organized

Independent worker

Strong communication

Detail-oriented

Customer service mindset

Education

High school diploma

NCTI/SCTE/BCT-E certifications

Fiber installation and maintenance training

Tools

CWDM/DWDM testing & splicing equipment

Driving license

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Motivated and well organized. Works well independently, detailed-oriented, and dedicated to getting the job done. If this sounds like you, then Fiber Technician I might be the role for you.

As a Fiber Technician, you will be contributing to providing our customers quality service by locating and repairing fiber impairments in the field. You’ll working primarily independently while examining existing fiber plant and connecting new builds for residential and enterprise customers. By maintaining and improving Charter’s fiber network, your work will keep our customers connected to our growing network.

WHAT OUR FIBER TECHS ENJOY MOST

• Working independently while having team support if needed


• Every day in the field is different


• The knowledge of ultimately helping customers


• An open flow of communication between peer organizations


• A fast paced environment


• Working with cutting edge technology

With the support of your team and other peer organizations, you will be able to ensure our fiber networks are working optimally. You will become a valued member of Charter’s organization through your dedication and hard work.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Education:
  
  
  
  • High school diploma
  
  
  • Industry and vendor specific certifications and training (NCTI, SCTE, and BCT/E)
  
  
  • Completion of the following courses: NCTI - Fiber Installation and Activation and Fiber Testing and Maintenance and/or SCTE Maintenance Technology Level 2, Networking Testing and Maintenance Level 2, Optical Fiber Construction
  
  
  
  

• Experience:
  
  
  
  • Maintenance tech or equivalent work experience of at least 1 year
  
  
  
  


• Technical Skills:
  
  
  
  • Knowledge of traditional fiber architectures, fiber optic systems, testing and splicing equipment, and Coarse and Dense Wavelength Division Multiplexing (CWDM/DWDM), Valid driver’s license
  
  
  
  


• Skills:
  
  
  
  • Highly organized, able to work independently, strong communications skills
  
  
  
  


• Abilities:
  
  
  
  • Able to stand for 50-70% of the time
  
  
  • Able to use hand tools
  
  
  • Able to climb poles using gaffs and climbing belts as infrequently
  
  
  • Able to work in inclement weather
  
  
  
  


• Schedule:
  
  
  
  • Hours will be determined as business needs dictate
  
  
  
  

Preferred Qualifications

• Associates degree in electronics or a related field


• Basic computer knowledge for occasional work in the office

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.