Fiber Splicing & Testing Site Supervisor

Dycom; Louisville (KY); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off, Parental Leave, and HOL

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships and more

Job summary

Pro-Tel is seeking a Site Supervisor to lead fiber optic deployment projects within hyperscaler data center environments. You will manage on-site splicing teams, oversee OTDR/OLTS testing, and ensure strict loss budgets are met in complex networks. Travel to various field locations is required, with a focus on safety and quality.

The role emphasizes strong leadership, risk assessment, and cross-functional coordination with clients and vendors to keep projects on schedule and within budget.

Qualifications

• Excellent verbal and written communication with customers and team members.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Analytical mindset to troubleshoot optical link issues and improve performance.
• Proficiency with testing software and standard office tools.
• Knowledge of hyperscaler network architectures and high-density fiber deployments.

Responsibilities

• Lead an on-site technical team of fiber splicers and technicians to complete deployments on time and to spec.
• Oversee optical testing (OTDR, OLTS, VFL) and ensure loss budgets meet hyperscaler standards.
• Conduct risk assessments and provide mitigation recommendations for site safety and regulatory requirements.
• Serve as primary on-site liaison between the company, client, facilities, trades, and vendors.
• Use project management software to build daily progress reports and manage crew schedules.
• Interface with management in operations, engineering, installation, and procurement to implement changes.

Skills

Communication

Management

Analytical

Technical Skills

Hyperscaler Networks

Tools

EXFO FastReporter

Viavi

Job description

Discover a more connected career

Pro-Tel is seeking a highly capable Site Supervisor to lead high-visibility, large-scale fiber optic infrastructure projects within mission-critical hyperscaler data center environments. This role focuses on overseeing high-density fiber splicing, advanced optical testing, and ensuring ultra-low loss budgets are met across complex network topologies. The locations are Hyperscaler Data Center Sites / Remote Office Environment with travel to various field locations.

Candidates will need to be located in the area of Columbus, Ohio.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

• Site Leadership: Lead an on-site technical team of fiber splicers and technicians to complete the assigned fiber deployment projects on time, to specifications, and with accuracy and efficiency.
• Quality Control & Testing: Oversee all optical testing (OTDR, OLTS, VFL, and fiber characterization), ensure accurate interpretation of test results (e.g., SOR files), and guarantee that insertion loss and return loss meet stringent hyperscaler standards.
• Risk Management: Conduct risk assessments, report identified risks to management, and provide recommendations for mitigation, particularly regarding site-specific safety hazards, critical facility rules, and clean-room environment restrictions.
• Client & Vendor Liaison: Act as the primary on-site liaison between our company, the hyperscaler client, facility representatives, other trades, and equipment vendors. Address questions, concerns, and complaints throughout the project lifecycle.
• Scheduling & Administration: Utilize project management software to build daily progress reports, track splicing matrices, and manage crew schedules to align with the Baseline Project Schedule.
• Cross-functional Interface: Interface with all levels of management in operations, engineering, installation, and procurement services to implement needed areas of change and operational improvements.

The pay range is $90,000-$100,000 per year depending on experience

What you’ll need

Knowledge, Skills, and Abilities

• Communication & Interpersonal: Excellent verbal, written, interpersonal, and customer service skills.
• Management: Excellent organizational and time management skills with a proven ability to prioritize, delegate, and meet strict regulatory deadlines. Strong supervisory and leadership skills.
• Analytical: Strong analytical and problem-solving skills to resolve and minimize recurring field problems, specifically relating to optical link failures, macrobends, and dirty connectors.
• Technical / Software: Advanced computer skills including Microsoft Windows, Excel, Word, Google office applications, and general file structures, alongside proficiency with testing software (e.g., EXFO FastReporter, Viavi).
• Industry Knowledge: Thorough understanding of (or the ability to quickly learn about) hyperscaler network architectures (spine-and-leaf), high-fiber-count ribbon splicing, single-mode/multi-mode deployment, and data center hot/cold aisle protocols.

Work Environment & Physical Demands

• Travel & Site Conditions: Includes a remote office environment, but also requires travel with potential overnight stays. Must be able to work in active data center environments, adhering to strict security, PPE, and noise safety requirements.
• Physicality: Ability to sit and/or stand for long periods of time, and the physical dexterity to navigate around server racks, overhead conveyances, and under raised floors.

Why grow your career with us

Your career here is more than just a job — it’s your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.