Fiber Optic Technician I

OzarksGo; Fayetteville (AR); On-site; USD 36,000 - 52,000; Full time

Job summary

OzarksGo, based in Fayetteville, Arkansas a telecommunications subsidiary of Ozarks Electric Cooperative, offers all-fiber gigabit internet, premium TV and telephone services to Northwest Arkansas and Northeast Oklahoma.

The company provides comprehensive benefits including fully paid medical and dental coverage for employees and dependents, a 401(k) with strong employer matching, paid time off, nine paid holidays, parental leave, disability benefits, life insurance, and tuition reimbursement.

Qualifications

• High school diploma required; technical degree or training preferred.
• Entry level position for Fiber Optic Technician; some construction experience helpful.
• Background in home construction/remodeling; experience with bucket trucks and trenching/plowing equipment.

Responsibilities

• Understand basic light transmission concepts, fiber handling guidelines, and fiber documentation.
• Perform basic fiber optic fusion/mechanical splicing.
• Use basic fiberoptic tools, including light meters, fiber scopes, live fiber identifiers, and locators.
• Safely use ladders, bucket trucks and plows.
• Participate in the fiber technician on-call rotation.
• Utilize mapping software and account lookup tools for troubleshooting, and documenting work performed.
• Communicate professionally and courteously on-site and off-site.
• Perform construction related duties including buried drops, aerial drops, and drop pole transfers.
• Preserves confidentiality of company issues when relating to staff, customers, and general public.
• Supports the Bylaws, guidelines, policies, and philosophies of the company at all times.
• Supports the Mission Statement and Core Values at all times.

Skills

Fiber optic basics

On-site communication

Safety awareness

Education

High school diploma

Technical degree or training

Tools

Bucket Trucks

Light meters

Fiber scopes

Live fiber identifiers

Locators

Job description

OzarksGo, based in Fayetteville, Arkansas a telecommunications subsidiary of Ozarks Electric Cooperative, offering all-fiber gigabit internet and premium television and telephone services to Northwest Arkansas and Northeast Oklahoma.

Ozarks provides its employees a comprehensive benefits package that includes competitive wages, fully paid medical and dental coverage for both you and your dependents, a 401(k) plan with robust employer matching contributions. Additionally, we provide paid time off, nine paid holidays, paid parental leave, disability benefits, life insurance, and tuition reimbursement.

**Job offers are contingent on passing a background check, proof of eligibility to work in the U.S., and passing a drug test. Ozarks does not accept medical marijuana cards because all our positions are considered safety sensitive.**

JOB QUALIFICATIONS:

EDUCATION:

High school diploma is required. Technical degree or training preferred.

EXPERIENCE:

This is the entry level position for Fiber Optic Technician. Some experience in outside construction and communication line construction would be helpful.

JOB KNOWLEDGE & SKILLS:

Background in home construction/remodeling. Experience with Bucket Trucks. Experience with trenching/plowing equipment.

MAJOR JOB TASKS:

• Understand basic light transmission concepts, fiber handling guidelines, and fiber documentation.
• Perform basic fiber optic fusion/mechanical splicing
• Use basic fiberoptic tools, including light meters, fiber scopes, live fiber identifiers, and locators.
• Safely use ladders, bucket trucks and plows.
• Participate in the fiber technician on-call rotation
• Utilize mapping software and account lookup tools for troubleshooting, and documenting work performed
• Communicate professionally and courteously on-site and off-site
• Perform construction related duties including buried drops, aerial drops, and drop pole transfers.
• Preserves confidentiality of company issues when relating to staff, customers, and general public.
• Supports the Bylaws, guidelines, policies, and philosophies of the company at all times.
• Supports the Mission Statement and Core Values at all times.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities.

The Fiber Optic Technician I shall be required to perform any other duties assigned in order to fulfill the objectives of OzarksGo.

EXTERNAL RELATIONSHIPS:

• Subscribers - To support and assist subscribers to access the network.
• To be a team player and maintain good relations in all contacts with the general public.

OTHER REQUIREMENTS:

• Must be able to operate all equipment normally found in an office environment. Must have a valid driver's license without violation, which would prohibit insurability.
• Must have general PC abilities including Microsoft Office and tablet operating skills.
• Must have or be able to obtain a Class A CDL within a year of start date.
• Working Conditions: Must work in inclement weather. Normal office/field conditions. Some irregular hours may be required. Frequent daytime travel across the entire service territory for installation inspection and subscriber and landowner issues. Occasional overnight travel may be required. After an offer of employment has been made, a physical examination is required which will include drug testing.

PHYSICAL REQUIREMENTS:

• The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Rarely lifts up to 50 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus. This position requires the ability to bend, stoop, or stand, as necessary. Visual and Audio Acuity - Visual and audio acuity is an essential function of this position.
• The physical activities and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

SUPERVISES:

• None

OzarksGo, LLC, is an EOE/AA/W/M/VETERAN/Disability employer.