Fiber Optic Field Tech I: Install, Troubleshoot & Maintain

UNAVAILABLE; Kiana (AK); On-site; USD 60,000 - 90,000; Full time

Job summary

UNAVAILABLE is seeking a Broadband Technician to install, maintain, and repair fiber optic cables and service drops across on-site locations in Alaska. You will deploy customer access equipment, splice fibers, test connections, and ensure reliable internet delivery while following safety policies and working with limited supervision.

The role requires on-site field work, plus the ability to respond to service orders, perform equipment maintenance, and operate 4-wheelers and snowmobiles.

Qualifications

• High school diploma or equivalent.
• Experience with fiber optic installation, splicing, and troubleshooting preferred.
• Familiarity with aerial cable installation and safety protocols preferred.
• Ability to operate and maintain specialized equipment, including 4-wheelers and snowmobiles.
• A valid driver’s license and acceptable driving record for the past three years preferred.
• Strong customer service and communication skills.

Responsibilities

• Install and terminate fiber optic cables, including aerial service drops.
• Respond to service orders and trouble tickets for installations, troubles, upgrades, removals or changes.
• Install ONTs, fiber jacks, fiber jumpers, terminals, pedestals, splitters, protectors, modems/routers and other hardware.
• Perform splicing and testing of fiber optic cables.
• Diagnose and resolve connectivity issues in the field using test equipment.
• Perform regular inspections and maintenance of aerial fiber infrastructure.
• Maintain splicing equipment and tools.
• Document splicing activities and updates to system maps.
• Conduct general property upkeep including snow removal and cleaning.
• Perform routine office maintenance and repairs on equipment and maintain site logs.
• Perform safety inspections to ensure compliance with standards.
• Ensure inventory is maintained and reported for items used by technicians.
• Operate and maintain 4-wheelers and snowmobiles.
• Climb wooden poles to install and maintain aerial fiber connections.
• Respond to locate requests for underground fiber optic cables and mark routes.
• Work closely with customers to ensure quality service and support.
• Use company computer programs as required.
• Adhere to safety standards and industry best practices.
• Perform all other duties as assigned.
• Must be able to work on call during nights, weekends, and holidays.
• Must be able to perform other duties as assigned.

Skills

Communication

Teamwork

Reading documents

Reporting

Hand tools

CPNI procedures

Adaptability

Computer skills

Education

High school diploma or equivalent

Tools

OTDRs

Light source

Power meter

Wi-Fi testers

Test equipment

Job description

UNAVAILABLE is seeking a Broadband Technician to install, maintain, and repair fiber optic cables and service drops across on-site locations in Alaska. You will deploy customer access equipment, splice fibers, test connections, and ensure reliable internet delivery while following safety policies and working with limited supervision.

The role requires on-site field work, plus the ability to respond to service orders, perform equipment maintenance, and operate 4-wheelers and snowmobiles.