Fiber Network Field Technician – Install, Repair & Connect

TDS Telecom; Monticello (MN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Generous Vacation & Paid Sick Leave

Paid Volunteer Time

Job summary

A telecommunications service provider in Monticello, Minnesota, is looking for a Field Service Technician-Network to install, troubleshoot, repair, and maintain telecommunications products and equipment. Candidates should have technical telecommunications experience and strong customer service skills. This role involves working with fiber optic and copper cables, providing on-call support, and delivering exceptional service to customers. The ideal candidate will be proactive in identifying customer needs and demonstrating products and services. Flexible working hours may be required.

Qualifications

• 1+ year basic technical telecommunications experience.
• 6+ months of fiber optic and/or copper cable splicing or repair.
• Ability to work on-call and flexible hours.

Responsibilities

• Install, troubleshoot, and maintain telecommunications equipment.
• Provide excellent customer service and identify customer needs.
• Perform project management of installation systems.

Skills

Technical telecommunications experience

Fiber optic and/or copper cable splicing

Customer service skills

Education

Valid driver’s license

Tools

Telecommunications equipment

Job description

A telecommunications service provider in Monticello, Minnesota, is looking for a Field Service Technician-Network to install, troubleshoot, repair, and maintain telecommunications products and equipment. Candidates should have technical telecommunications experience and strong customer service skills. This role involves working with fiber optic and copper cables, providing on-call support, and delivering exceptional service to customers. The ideal candidate will be proactive in identifying customer needs and demonstrating products and services. Flexible working hours may be required.