Fiber Maintenance Technician

Bluepeak; Laramie (WY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Annual Bonus Eligibility

Medical, Dental, Vision, Life, and 401

Vacation and Paid Sick Time

Professional Development & Internal Up

Employee Discounts on Internet

Flexible and Inclusive Culture

Job summary

Bluepeak is seeking a Maintenance Technician to maintain, service, and repair our telecom network components, including HFC and fiber. You will splice fiber, balance and align equipment, and participate in on-call rotations to ensure reliable service for customers.

This role requires a high school diploma, basic electronics knowledge, and at least two years in installation and repair; NCTI Master Technician certification is a plus.

Qualifications

• High school diploma or equivalent.
• Basic electronics knowledge and familiarity with HFC or fiber networks.
• Two years of experience in installation and repair; related degree preferred.
• Completed NCTI Master Technician, HFC Networks Certification.
• Proficient with word processing, spreadsheets, email, and databases.
• Ability to lift up to 90 pounds and handle field equipment.
• Valid driver’s license with a good driving record.

Responsibilities

• Perform tasks safely and efficiently.
• Troubleshoot and repair problems in HFC and fiber networks.
• Test, balance, align and adjust components and cables for signals.
• Perform maintenance on HFC network power supplies.
• Splice and activate fiber optic cables, nodes, transmitters, and receivers.
• Assist in training activities.
• Perform emergency fiber restoration and on-call rotation.
• Identify and report incidents of non-compliance (FCC, NESC, OSHA, Bluepeak).
• Maintain system security and professional conduct.
• Read maps and system design prints; communicate to non-technical audiences.
• Maintain records, logs, and work orders; operate office equipment.
• Work flexible hours, including evenings, weekends, and on-call shifts.

Skills

Telecom installation experience

Troubleshooting skills

Reading maps & designs

Customer service skills

Education

NCTI Master Technician, HFC Networks Certification

High school diploma or equivalent

Tools

Signal Level Meter (SLM)

Leakage Detector

Voltmeter/OH Meter

Sweep Receiver

Underground Locator

TDR

Job description

Description

“We Push the Boundaries of Possibilities for our Communities”.

Overview of the Position Responsibilities

Our Maintenance Technician will be responsible for maintaining, servicing, and repairing telecommunication network and components. If this sounds exciting, please read on.

Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorsteps.

What You Will Do:

• Perform all tasks and responsibilities in a safe and efficient manner
• Trouble-shoot and repair problems in HFC networks and or fiber networks
• Test, balance, align and adjust components, cables and equipment used to amplify and process signals in both directions (Downstream and return path) including system sweep.
• Perform maintenance, testing, and repair on HFC network power supplies
• Splice and activate fiber optic cables, nodes, transmitters, and receivers
• Assist in training activities
• Perform emergency fiber restoration
• Participate in on-call rotation
• Identify and report all incidents of non-compliance (FCC, NESC, OSHA and Bluepeak standards)
• Assure system security by following company procedures
• Identify and report all incidents of noncompliance (FCC, NESC, OSHA and Bluepeak standards)
• Provide superior customer service
• Complete all tasks to Bluepeak quality standards
• Represent Bluepeak in a competent and professional manner to all customers, associates, and outside organizations
• Maintain professional appearance and behavior at all times
• Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance
• Identify and repair all instances of signal leakage to ensure system conforms to F.C.C. Cumulative Leakage Index requirements and company standards
• Perform plant serviceability surveys
• Other duties as assigned, which may include cross functional assignments
• Able to present technical information to a non-technical audience
• Able to work independently
• Able to accurately measure distances using tapes and other measuring devices
• Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt ohm meter, sweep receiver, underground locater, and TDR
• Able to prioritize and organize assignments and responsibilities
• Able to accurately maintain records, logs, reports, work orders, etc.
• Able to operate office equipment, fax, copier, etc.
• Able to handle escalations and time-critical issues
• Able to read street maps and system design prints.
• Able to work flexible hours as required including evenings, weekends, and on-call shifts

What You Will Need:

• Position requires a high school diploma or equivalent.
• Basic knowledge of electronics and working knowledge of the operation of an HFC network or fiber network are required
• Two years of experience in an installation and repair role and related associates degree (or equivalent in training and experience) is preferred
• Completed NCTI Master Technician, HFC Networks Certification
• Word processing, spreadsheets, Internet software, E-mail, Database software
• Ability to work while standing most of the time
• Ability to walk or work over all types of terrain, in all types of weather
• Ability to carry tools and equipment including, ladders, tool belts
• Ability to work in tight spaces while bending, twisting, and reaching
• Ability to carry, climb and operate extension ladder (approx. 28’ & 75lbs)
• Ability to differentiate between different sizes and colors of wires
• Ability to perform work in elevated places (i.e., roofs and utility poles)
• Ability to use drills, hammers, wrenches, screwdrivers, and other hand tools
• Ability to work with small components
• Ability to use close vision, peripheral vision and adjust focus
• Ability to work in poorly vented areas such as attics, in extreme temperatures
• Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp
• Ability to lift up to 90 pounds
• Physically able to work on a computer equipment and test equipment
• Ability to work in environments that may have dust, dirt, noise, insects, and cleaning solutions
• Ability to work safely near power lines and electrical equipment
• Ability to drive Company vehicles in a safe manner
• Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position
• Must have a valid driver’s license and good driving record

Why Work at Bluepeak?

• Competitive Compensation + Annual Bonus Eligibility
• Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)
• Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days
• Professional Development With an Emphasis on Internal Promotion
• Employee Discounts on Bluepeak Services, Including Internet
• Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!

About Us

We believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.

Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*This is a safety sensitive role and as such all candidates must pass a drug test, inclusive of marijuana, regardless of medical marijuana license status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.