Fiber Installation Technician

Prince Telecom LLC; Akron (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is on the lookout for motivated Fiber Installation Technicians to join their dynamic team. This exciting role involves installing and repairing fiber optic systems while providing exceptional customer service. With paid training, a company vehicle, and comprehensive benefits, this position offers a unique opportunity to grow within a supportive environment. If you're ready to embark on a rewarding career in telecommunications and enjoy working outdoors, this could be the perfect fit for you!

Benefits

Company vehicle

Health Insurance

401(k) Retirement Savings

Paid Time Off

Tuition Reimbursement

Incentive bonuses

Referral bonuses

Flexible Spending Accounts

Qualifications

• Comfortable working in tight spaces and through inclement weather.
• Able to lift, climb, and carry ladders.

Responsibilities

• Install, troubleshoot, and repair fiber optic systems.
• Set up residential networking equipment like routers and switches.

Skills

Effective communication skills

Comfortable working outdoors

Experience with small hand tools

Customer service

Education

High school diploma or GED equivalent

Tools

Power tools

Test equipment

Job description

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Prince Telecom is seeking multiple entry-level Fiber Optic Installation Technicians in the Reading, PA area to help us connect America!

We provide paid training, a company vehicle, full benefits & more!

Pay: $16 - $22/hr+

Job Type: Full-time

Responsibilities

• Install, troubleshoot, and repair fiber optic systems.
• Set up and configure residential networking equipment such as ONT’s, routers, and switches.
• Analyze and record test results by performing tests on company-issued and customer devices.
• Interface with customers to identify and remedy sources of customer-perceived issues.
• Complete paperwork accurately, and report/record all work order status updates.
• Customer service duties such as :
• Greet and interact with customers professionally, including responding to escalations and repeated customer concerns;
• Review all requested services with the customer to ensure understanding and agreement.
• Educate the customer regarding product and service usage.
  

Who We Are Looking For…

• Minimum 18 years old
• Valid driver's license *Required*
• Authorized to work in the United States without sponsorship
• High school diploma or GED equivalent
• Comfortable working outdoors
• Comfortable working in tight spaces (crawl space, attic, etc)
• Comfortable working through inclement weather
• Experience with small hand tools, power tools, and test equipment.
• Comfortable with the demands of working in a fast-paced, time-sensitive environment
• Effective communication skills
• Able to travel locally (with company vehicle) and work extended hours; overtime and weekends as needed
• Able to lift, climb, and carry ladders
  
  

What You’ll Get…

• Company vehicle, cell phone, tools, PPE, etc...
• Weekly paychecks
• Incentive bonuses
• Referral bonuses
• Growth opportunities
• Health Insurance: Medical, Dental, Vision, and Prescription Plans
• Flexible Spending Accounts
• Short- and Long-Term Disability
• Supplemental Life and AD&D
• 401(k) Retirement Savings w/ Company Match
• Stock Purchase Plan
• Company Discounts
• Legal Insurance
• Paid Time Off and Holidays
• Tuition Reimbursement for select programs
  
  

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Telecommunications

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