Fiber I&R Technician - Wisconsin

Ilan Builders; Wisconsin; On-site; USD 25,000 - 55,000; Full time

Job summary

ILAN Builders - Connecting People, Empowering Futures hires Fiber I&R Technicians for residential FTTH installations, activations, repairs, and troubleshooting across multiple locations. Training may be available for candidates new to fiber and production-based pay applies.

You must have your own truck, tools, and a strong work ethic, with customer service as a priority. We value safety and quality, outdoor work adaptability, and the ability to learn quickly while delivering results.

Qualifications

• Own a reliable truck, van, or SUV suitable for the work.
• Ladder rack to safely carry ladders.
• Industry-specific tools and equipment required for the position.
• Reliable smartphone and laptop/computer when required.
• Ability to pass background and MVR checks.
• Ability to lift up to 80 lbs and work outdoors.
• Valid driver's license.
• Willingness to learn and follow processes.
• Strong communication and customer-service skills.
• Drug screening when required.

Responsibilities

• Install, activate, troubleshoot, and repair residential FTTH services.
• Install aerial and buried fiber drops.
• Perform interior and exterior wiring.
• Install and service NIDs, ONTs, and related equipment.
• Test fiber connections and verify service quality.
• Identify and troubleshoot service issues.
• Complete pre-installation and post-installation checks.
• Educate customers on equipment and services.
• Accurately complete work orders and service documentation.
• Follow project-specific quality and safety requirements.
• Work from ladders and at heights when required.
• Perform hand digging and other basic construction-related tasks.
• Maintain a clean, safe, and professional work environment.
• Meet established productivity and quality expectations.

Skills

Dependable

Motivated

Strong work ethic

Independent worker

Customer service

Job description

FIBER I&R TECHNICIANS NEEDED

FTTH INSTALLATION & REPAIR | PRODUCTION-BASED PAY | TRAINING AVAILABLE

Multiple Locations Available – Location-Specific Details Provided During Recruiting

Are you dependable, motivated, and ready to build a career in the telecommunications industry?

We are looking for Fiber I&R Technicians to perform residential FTTH (Fiber-to-the-Home) installations, service activations, repairs, and troubleshooting.

Experienced fiber technicians are encouraged to apply — but fiber experience is NOT always required!

HAVE THE TRUCK. HAVE THE TOOLS. HAVE THE WORK ETHIC.

If you have the right attitude, a strong work ethic, and the willingness to learn, training may be available for candidates who are new to fiber.

We are looking for people who:

• Show up on time and ready to work
• Take pride in doing the job right
• Are comfortable working outdoors and in different weather conditions
• Can work independently and manage their daily workload
• Take care of their truck, tools, equipment, and customers
• Are willing to learn and follow established processes
• Take ownership of their work and are accountable for results

NO FIBER EXPERIENCE? THAT'S OKAY!

Training may be available for motivated candidates who demonstrate the right attitude, work ethic, mechanical ability, and willingness to learn.

Training may cover areas such as:

• FTTH installation procedures
• Fiber optic fundamentals
• Fiber testing and troubleshooting
• NID/ONT installation
• Customer equipment and service activation
• Drop installation and routing
• Fiber handling and proper installation techniques
• Safety procedures and job-site requirements
• Work-order documentation
• Customer communication
• Quality and productivity expectations

We can teach the technical skills. We need people who are willing to learn, work hard, and take pride in what they do.

Previous experience in cable, telecommunications, electrical, low-voltage, satellite installation, security systems, construction, utility work, or other field-service trades is a plus.

YOUR TRUCK & TOOLS ARE IMPORTANT

For this position, you must have:

Your own reliable truck, van, or SUV suitable for the work
Ladder rack capable of safely carrying the required ladders
Industry-specific tools and equipment required for the position
Reliable smartphone
Laptop/computer when required

Applicants must be prepared to provide their own vehicle and required tools.

WHAT YOU'LL DO

• Install, activate, troubleshoot, and repair residential FTTH services
• Install aerial and buried fiber drops
• Perform interior and exterior wiring
• Install and service NIDs, ONTs, and related equipment
• Test fiber connections and verify service quality
• Identify and troubleshoot service issues
• Complete pre-installation and post-installation checks
• Educate customers on equipment and services
• Accurately complete work orders and service documentation
• Follow project-specific quality and safety requirements
• Work from ladders and at heights when required
• Perform hand digging and other basic construction-related tasks when necessary
• Maintain a clean, safe, and professional work environment
• Meet established productivity and quality expectations

WHAT WE'RE REALLY LOOKING FOR

Experience is valuable.

Work ethic is essential.

We want technicians who:

Show up
Work hard
Keep their commitments
Take ownership
Pay attention to detail
Treat customers with respect
Take care of their equipment
Are coachable
Don't make excuses
Want to build something long-term

If you are already an experienced fiber technician, great — we want you.

If you're new to fiber but have the truck, tools, work ethic, mechanical ability, and willingness to learn, we want to hear from you too.

COMPENSATION

Production-based pay

Rates and project-specific compensation details will be discussed during the recruiting process.

Opportunities may include:

• Installation
• Service calls
• Repairs
• Upgrades
• Additional production opportunities

REQUIREMENTS

• Reliable personal vehicle appropriate for the work
• Required industry-specific tools
• Valid driver's license
• Ability to pass applicable background/MVR requirements
• Drug screening when required by the project
• Ability to lift up to 80 lbs.
• Ability to work outdoors in varying weather conditions
• Ability to work independently
• Strong communication and customer-service skills
• Willingness to work overtime, weekends, or extended hours when required
• Strong attention to safety and quality

EXPERIENCED OR NEW TO FIBER — WE WANT TO HEAR FROM YOU.

If you have the truck, the tools, the work ethic, and the desire to learn, this could be your opportunity to get into the fiber industry and build a long-term career.

ILAN Builders - Connecting People, Empowering Futures

We are committed to creating a diverse, inclusive, and safe workplace where every individual can thrive. We believe in quality, innovation, integrity, and sustainability—values that guide everything we do.