Fiber Delivery Technical Infrastructure Program Manager – Civil Deployment Manager, Global Connectivity Infrastructure Development

Amazon.com, Inc.; Herndon (VA); On-site; USD 127,000 - 172,000; Full time

Job summary

Amazon Inc. is seeking a Fiber Delivery Technical Infrastructure Program Manager – Civil Deployment Manager to own underground and aerial civil construction programs that connect AWS data center campuses and network facilities.

This role combines engineering, project management, and vendor coordination to deliver complex fiber infrastructure. You will manage schedules, budgets, safety, and quality while partnering with design engineers, permitting agencies, utilities, and contractors.

Qualifications

• Bachelor’s degree in Civil Engineering, Construction Management, or related field
• 5+ years of construction or program management experience in civil, utility, telecom OSP, or heavy infrastructure
• Experience managing contractors, budgets, and schedules across multiple concurrent projects

Responsibilities

• Own end-to-end delivery of civil fiber construction programs: route analysis, vendor selection, permitting, construction, as‑builts, and turnover to fiber placement/splicing teams.
• Develop and manage integrated program schedules. Identify the critical path, flag risks early, and drive mitigation to hit committed delivery dates.
• Lead vendor RFQ/RFP processes, evaluate bids, and manage contractors against scope, cost, schedule, and quality expectations.
• Manage budgets and approvals (CARs/PCRs), forecast spend, and control change orders.
• Coordinate permitting and right‑of‑way with municipalities, DOTs, railroads, utilities, and private landowners.
• Run risk registers and escalation paths, and write clear status updates for leadership. Own weekly program correspondence and MBR reporting.
• Enforce construction quality and safety standards in the field. Conduct site walks, review inspection results, and make sure as‑builts are accurate and complete.
• Write technical documents (e.g., TORAs, route/vendor analyses, lessons learned) to drive decisions and scale best practices.
• Drive continuous improvement in civil delivery processes, tools, and vendor performance.
• Do you have deep experience in some or all of these disciplines?

Skills

Project management

Vendor management

Program management

GIS tools

Data visualization

Education

Bachelor’s degree in Civil Engineering, Construction Management, or related field

Tools

ArcGIS

Google Earth

Smartsheet

Power BI

Tableau

Qlik/QuickSight

Salesforce

Job description

Fiber Delivery Technical Infrastructure Program Manager – Civil Deployment Manager, Global Connectivity Infrastructure Development

Job ID: 10598242 | Amazon Data Services, Inc.

Fiber Delivery Technical Infrastructure Program Manager – Civil Deployment Manager (FD-TIPM, Civil)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

How would you like to build the physical pathways that carry Fiber to the Cloud?

We are looking for a highly motivated, technically savvy Civil Deployment Manager (FD-TIPM) to deliver the underground and aerial infrastructure behind one of the world's largest and most complex networks. As a Civil DM, you will own metro and long-haul civil construction programs from start to finish. That includes conduit, duct bank, vault/handhole, directional bore, and aerial pathway builds that connect AWS data center campuses, regions, and network facilities.

Civil DMs manage highly technical, cost‑efficient, fast‑paced construction programs that keep pace with and enable AWS network growth. You will be accountable for schedule, cost, quality, and safety across multiple concurrent spans. You’ll work with design engineers, permitting agencies, utilities, right‑of‑way owners, and construction contractors to turn route plans into delivered infrastructure.

Key Job Responsibilities

• Own end‑to‑end delivery of civil fiber construction programs: route analysis, vendor selection, permitting, construction, as‑builts, and turnover to fiber placement/splicing teams.
• Develop and manage integrated program schedules. Identify the critical path, flag risks early, and drive mitigation to hit committed delivery dates.
• Lead vendor RFQ/RFP processes, evaluate bids, and manage contractors against scope, cost, schedule, and quality expectations.
• Manage budgets and approvals (CARs/PCRs), forecast spend, and control change orders.
• Coordinate permitting and right‑of‑way with municipalities, DOTs, railroads, utilities, and private landowners.
• Run risk registers and escalation paths, and write clear status updates for leadership. Own weekly program correspondence and MBR reporting.
• Enforce construction quality and safety standards in the field. Conduct site walks, review inspection results, and make sure as‑builts are accurate and complete.
• Write technical documents (e.g., TORAs, route/vendor analyses, lessons learned) to drive decisions and scale best practices.
• Drive continuous improvement in civil delivery processes, tools, and vendor performance.
• Do you have deep experience in some or all of these disciplines?

Civil/underground utility construction management: conduit, duct bank, HDD/directional boring, trenching, vaults/handholes, aerial make‑ready

OSP design and construction, including permitting and right‑of‑way acquisition

Contractor and vendor management on multi‑million‑dollar construction programs

Construction scheduling, cost control, and change management

Are you well versed in GIS (e.g., ArcGIS, Google Earth/KMZ), Salesforce, or Smartsheet?

Have you worked in QuickSight, Power BI, or Tableau to track program health and report to leadership?

If you have skills in each of these categories, or you have managed complex, interdependent construction programs from planning through closeout, this could be the role for you.

Basic Qualifications

Bachelor’s degree in Civil Engineering, Construction Management, or a related field, or equivalent experience

5+ years of construction or program management experience in civil, utility, telecom OSP, or heavy infrastructure

Experience managing contractors, budgets, and schedules across multiple concurrent projects

Preferred Qualifications

Experience with telecom/fiber OSP construction, including permitting with DOTs, municipalities, and railroads

PMP, CCM, or similar certification

Familiarity with HDD, microtrenching, and aerial construction methods

Strong written communication skills, including writing decision documents for senior leadership

Experience with GIS tools and data visualization platforms

Location: Seattle, Washington

Key job responsibilities

• Project Management - PMP Preferred but not required.
• Vendor management.
• Kaizen process improvements.
• Interface with key internal/external stakeholders
• Experience or expertise with a GIS Platform, Salesforce, or Smartsheets.
• Understand the technical requirements of our engineering teams and ensure the completed project meets these requirements via the QA process.
• Understand fiber deployment types and ensure that QA Process supports compliance with AWS diversity requirements.
• Deep understanding of the fiber construction process.
• Program management, risk mitigation and reporting status reviews to management and internal customers.
• PowerBI, Tableau, or QuickSight (Preferred) creating data visualizations for your team or organization.
• Long term, interdependent process planning and implementation.
• Understand the mechanisms used to deploy, operate and maintain one of the world’s most complex fiberoptic networks.
• Ability to manage multiple projects simultaneously.
• Ability to work across multiple time zones
• Willing to travel up to 25% of the time.

A day in the life

• Take on projects with ambiguous scope and bring clarity to the project risks and requirements prior to deployment.
• Formulate comprehensive Roadmaps that become execution plans.
• Work closely with external partners and internal stakeholders to execute your vision.
• Identify and onboard new partners.

Working at AWS the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Basic Qualifications

- 3+ years of technical infrastructure management experience

- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

- Experience envisioning, building, and implementing end to end interdependent process or familiarity with Kaizen Process, Change Management, Program Management frameworks.

Preferred Qualifications

- Experience with varying scenarios of infrastructure builds

- Experience envisioning, building, and implementing end to end interdependent process and familiarity with Kaizen Process, Change Management, Program Management frameworks.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually