Fiber Cable Installer: Training, Bonuses & Income

J. Tucker Construction, Inc.; Rocky Mount, Wilson (NC, NC); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Short/long-term disability

Life insurance

Employee Assistance Program

401(k)

Job summary

NATIONAL OnDemand, Inc. is hiring field technicians to install, service, and troubleshoot broadband, fiber, and related technology in customers' homes.

You will participate in onsite training and use company-provided tools, meters, and tablets while delivering excellent customer service. Ideal candidates are self-motivated, able to work in various weather conditions, and willing to undergo background checks and pre-hire drug screening.

Qualifications

• Customer service skills with a customer-first approach.
• Field installation experience in telecom or utilities preferred.
• Comfort working in various weather conditions and outdoor settings.
• Willingness to undergo background check and pre-hire drug screen.

Responsibilities

• Install, service, and troubleshoot broadband cable systems in customer homes.
• Provide exemplary customer service and explain tech features to customers.
• Operate and maintain company-provided tools, meters and tablets.
• Own the income potential by completing jobs efficiently and safely.
• Adhere to safety guidelines and training recommendations.

Skills

Customer service

Field experience

Self-motivated

Weather resilience

Criminal background check readiness

Tools

Basic tools

Meters

Tablets

Job description

NATIONAL OnDemand, Inc. is hiring field technicians to install, service, and troubleshoot broadband, fiber, and related technology in customers' homes.

You will participate in onsite training and use company-provided tools, meters, and tablets while delivering excellent customer service. Ideal candidates are self-motivated, able to work in various weather conditions, and willing to undergo background checks and pre-hire drug screening.