FHC Family Coach

Buckner International; Dallas (TX); On-site; USD 36,000 - 56,000; Full time

Job summary

Buckner Children and Family Services Community: Family Hope Center in Dallas, TX is seeking a Bilingual Family Coach/Case Manager to interview clients and families, assess needs, and provide case management services addressing physical, social, emotional, and spiritual well-being. The role requires Spanish language proficiency and prior experience with at-risk families.

Flexibility for community engagement and collaboration with local agencies is essential for helping clients access services and

Qualifications

• Spanish language proficiency required for serving Spanish-speaking clients.
• Minimum 2 years of case management experience with at-risk children and families.
• Valid driver's license and ability to drive with Buckner’s insurance coverage.
• Ability to lift up to 50 pounds occasionally and up to 20 pounds frequently.
• Must be 21 years or older to drive on Buckner’s behalf.
• Ability to walk, stand, and sit for prolonged periods.

Responsibilities

• Create and implement Family Hope Center programs aligned with core programs and the Family Strengthening Framework.
• Coordinate supportive services for families and design services to meet goals.
• Assist with out-of-home placement or respite care arrangements as needed.
• Compile intake and referral information and complete enrollment paperwork.
• Provide case management including updating service plans and referrals.
• Coordinate therapy services and offer crisis intervention counseling as appropriate.
• Help participants access community resources and enroll in services.
• Develop relationships with community institutions to coordinate services.
• Analyze program needs and implement changes to meet client needs.
• Create and manage event schedules and conduct trainings for clients and groups.

Skills

Spanish language proficiency

Education

Bachelor's degree in Social Work or related field

Job description

Buckner Children and Family Services Community: Family Hope Center

Location: Dallas, TX - Onsite

Address: 2303 Bickers Street

Job Schedule: Full-Time

We are seeking a Bilingual Family Coach/Case Manager to join our Family Hope Center. As a Family Coach, you will Shine Hope on our program participants as you interview individual clients and families in order to assess their physical, social, emotional and spiritual needs. You will provide family coaching, also known as case management services to Family Hope Center clients and assist individuals and families with issues such as poverty, drug addiction, child and spousal abuse, and homelessness. You will also organize support groups, help clients obtain community services, refer patients to other community agencies, and collaborate with civic, religious, and business groups to combat social problems through community programs. Join our team and shine hope in the lives of others!

Spanish Language Proficiency Required, Including The ability to communicate effectively verbally and in writing, due to the need to regularly serve Spanish speaking clients.

What You’ll Do

• Create, develop, and implement Family Hope Center programs in alignment with approved core programs and the Family Strengthening Framework to enhance the delivery of services that meet the physical, emotional, social, and spiritual needs of individuals/families as outlined in each person’s plan of service.
• Assist with the design and coordination of supportive services for families in accordance with program goals and objectives.
• Assist eligible program participants with out-of-home placement or placement in respite care with family and/or friends when necessary.
• Timely and accurately compile and analyze intake and referral information to make an assessment of clients/families’ needs; complete the enrollment process. Timely and accurately complete all necessary enrollment and assessment paperwork.
• Provide case management services including, but not limited to, reviewing, evaluating, and updating individualized service plans, case notes, financial distributions, and referrals.
• Coordinate services for group and individual therapy for assigned families/clients as appropriate. Provide counseling for crisis intervention as appropriate.
• Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments and other services.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants.
• Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients.
• Create and manage schedule of events and classes. Coordinate and facilitate meetings and trainings for clients and groups, including, but not limited to, Substance Abuse, Parent Education, Conflict Resolution, and Anger Management.

What You’ll Bring

• Bachelor’s Degree in Social Work or other related field required.
• Spanish language proficiency required, including the ability to communicate effectively verbally and in writing, due to the need to regularly serve Spanish speaking clients.
• Minimum of 2 years prior related case management experience working with at risk children and families required.
• Requires proficient working knowledge of and/or work experience using community resources.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

About Buckner Children And Family Services

Since 1879 Buckner has been transforming lives through hands-on ministry, serving the most vulnerable from the beginning to the ending of life. Buckner is one of the oldest and most unique faith-based social service organizations of its kind, serving hundreds of thousands of people each year in the United States and around the world. Learn more about our programs and ministry at buckner.org.

Buckner is an Equal Opportunity Employer.