FH-Food Runner

SoB; Plano (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

401k after one year

Job summary

The Food Hall Co. is hiring for a guest services associate to welcome guests, deliver food orders, and maintain a clean, welcoming dining environment in Plano, TX.

You will work closely with team members to ensure smooth service across all eateries and maintain safety standards. Responsibilities include assisting guests, quickly responding to questions, and keeping dining and service areas organized during all shifts.

Qualifications

• Prior restaurant experience is desired but not required.
• Must maintain Food Handlers Certificate and State Alcohol Serving Certificate.
• Available to work a variety of shifts: days, evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests professionally and friendly.
• Arrive on time for scheduled shifts, ready to work.
• Wear the proper uniform; non-slip shoes required.
• Perform opening, closing, and side work duties.
• Communicate questions or issues to Management promptly.
• Collaborate with coworkers in a friendly and enthusiastic manner.
• Set up the team for success in the next shift.
• Respond to guest questions in a friendly and enthusiastic tone.
• Deliver food orders from eateries to guests’ tables rapidly and accurately.
• Act as the contact point between eateries & guests.
• Communicate food orders with eateries during table delivery.
• Ensure food is served safely and at proper temperatures.
• Remove dirty dishes and utensils.
• Clean and reset tables before and after guests leave.
• Scan the Hall for opportunities to clean and sanitize all common areas.

Skills

Guest service orientation

Teamwork

Communication

Physical stamina

Safety and sanitation awareness

Education

Food Handlers Certificate

State Alcohol Serving Certificate

Job description

The Food Hall Co. cultivates culinary and entertainment destinations that offer a home for chefs, restauranteurs, mixologists, brewers, and entertainers. We are a cultural hub where all the best sights, sounds, and flavors of a community come together under one roof, creating a destination experience you can't get anywhere else! Join us as we craft together a hospitality-driven experience, establishing ourselves as the heartbeat of the local communities we serve.

BENEFITS: THE GOOD STUFF

• Medical insurance benefits are available for hourly workers averaging 30 hours per week within 90 days of hiring or at the next open enrollment.
• 401k available after one year (12-month period with 1,000 hours of service by open enrollment) for individuals 21 years or older.

EXPERIENCE AND QUALIFICATIONS

• Prior restaurant experience is desired but not required
• Fun, energetic, and works with a genuine care for the guest experience
• Ability to stand for extended periods and lift at least 50 pounds
• Maintain a current Food Handlers, State Alcohol Serving Certificate, and practice proper sanitation procedures (upon hire)
• Must be available to work a variety of shifts: days, evenings, late nights, weekends, and various holidays

RESPONSIBILITIES (INCLUDE BUT NOT LIMITED TO)

• Greet and welcome guests professionally and friendly
• Arrive on time for scheduled shifts, ready to work
• Wear the proper uniform at all times (all Team Members require non-slip shoes)
• Perform opening, closing, and side work duties
• Communicate questions or issues to Management promptly
• Work collaboratively with coworkers in a friendly and enthusiastic manner
• Set up the team for success in the next shift
• Respond to guest questions in a friendly and enthusiastic tone
• Deliver food orders from the eateries to guests’ tables rapidly and accurately.
• Act as the contact point between eateries & guests
• Communicate food orders with both eateries & during table delivery.
• Ensure food is served in accordance with safety standards (e.g., proper temperature)
• Remove dirty dishes and utensils.
• Prepare dining areas by cleaning and resetting tables before & after guests leave.
• Continue to scan the Hall for opportunities to clean and sanitize all common areas for guests.
• Ensure restrooms are clean & stocked with appropriate items.
• Collect, wash, & disperse food trays to eateries.
• Ensure beverage stations are in operational order with syrup, lids, straws, and other beverage items.
• Clean up spills and broken glassware and attend to similar problems during service with minimal interruption to guest experience.

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.