Fever Event Manager (Freelance)

confidential; United States; Hybride; USD 80 000 - 105 000; Temps partiel

Résumé du poste

Fever is seeking an experienced Event Manager to be the on-site lead for operations at major festivals and experiential events in the United States. You will supervise the daily Operations Team and coordinate with site delivery teams to ensure top-tier customer experience and seamless event execution.

Responsibilities include managing incident responses, safety plans, and cross-department collaboration, including security, medical, and guest services, while adhering to budget constraints.

Qualifications

• 5+ years in event management, live events or festivals.
• Experience leading large on-site operations teams.
• Strong budget oversight and cost control skills.
• Calm under pressure with conflict de-escalation abilities.
• Excellent communication and team leadership.

Responsabilités

• Be the main on-site contact for the venue and local authorities.
• Lead the operations team and support site delivery teams.
• Follow procedures and manage incidents during events.
• Oversee staff across departments including security, medical, and retail.
• Prepare ESMP documents and ensure safety plans are up to date.
• Monitor budget adherence and report variances to management.

Connaissances

Festival management

Budget management

People management

Leadership

Communication

Outils

Google Drive

Google Sheets

Google Meet

Description du poste

Hey there! We're Fever, the world's leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Let's discuss this role and what you will do to help achieve Fever's mission.

DATES

Start: 9/28/2026 End: 1/9/2027 Approximately six days per week and hours are typically 14:00 - 23:30 plus meetings and reporting work. Working from home for the prep period before install. Working onsite for the load in, event run, and strike.

PAY RATE

$500/day

ABOUT THE ROLE

The Event Manager will be the main point of contact on site for all event operations and report to the Management Team. They will lead the daily Operations Team, and will support all Site Delivery teams across multiple aspects of the experience, always ensuring world class delivery and exceptional customer service. The Event Manager will lead local conversations and decisions related to the event, especially during the management of incidents/ unplanned works and other situations as they arise. They must be able to follow procedures set out by the Management Team, and provide leadership for the local team of an Event Supervisor, Retail Manager and Trail Manager, technical, retail, guest services, F&B and interactive staff on site.

DUTIES AND RESPONSIBILITIES

• The Event Manager will be the main point of contact for the venue and for local authorities in relation to any operational matters during the show including: traffic issues, authority inspections, special guest access, etc.
• Overall responsibility and main point of contact for all departments and vendors on site at the event including, but not limited to: staffing, medical, security, cleaning, utilities, catering, sound & video, lighting, retail, parking, and guest services staff.
• Budgetary responsibilities include supporting the operational delivery of onsite budget requests, setting and meeting event objectives and budgetary guidelines, notifying the Management Team of any urgent changes in spending, and weekly & monthly reviews with the Finance teams and the Executive Producers.
• Budgetary responsibilities also include ensuring all expenses are documented in the budget and that the event abides by any and all budgetary limits.
• Liaison with the Project Finance team to ensure suppliers are PO'd and paid as per budget/ terms.
• Implementation of The Event Safety Management Plans and ensuring they are updated to reflect any local laws or regulations.
• Support the development and implementation of the site signage plan, including coordinating signage needs, placement, and updates with relevant onsite teams and vendors.
• Work alongside the Management Team in preparation of ESMP documents for local Authorities and Departments/Agencies.
• Implementation of Standard Operating Procedures across all functions, including but not limited to; Security, Medical, Car Parking, Guest Experience, Accessibility and Staffing
• Follow event procedures and guidelines when dealing with incidents on site.
• Manage risk and present post-event reports
• Provide exceptionally high levels of Customer Service and be the face of the show including answering any customer complaints both in person or posted complaints.

PREFERRED QUALIFICATIONS

• Previous experience managing large outdoor festivals, Illumination trails or outdoor experiential events.
• Previous budget management experience.
• Minimum of five (5) years of experience in event management, live events, festivals, experiential events, or a related production environment.
• Exceptional observation skills.
• Ability to deal with stressful situations in a calm and professional manner, and to help de-escalate as problems arise (such as injuries, inclement weather, guest frustrations, etc.)
• Must have people management and interpersonal skills.
• Must be an effective communicator, team oriented and have strong leadership skills.
• Comfortable working in a constantly changing environment.
• Professional appearance and demeanor.
• Current First-Aid certification is a plus.
• Must have experience in using Google Drive and the Google suite of applications including Sheets, Word, Google Meetings.

VISA/permits

• The candidate must be able to work in the event country and achieve one of the following:
• Already a citizen/resident in the country and is permitted to work.
• Already in possession of a work visa/permit.

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.