Fertility Medical Assistant & Patient Services Specialist

US Fertility; Menlo Park (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Professional development support

Performance-based bonus opportunities

Paid time off and holidays

Parental leave

Life and disability benefits

Job summary

US Fertility in Menlo Park, CA, seeks a Medical Assistant / Patient Services Specialist to join the Reproductive Science Center of the San Francisco Bay Area. The role involves phlebotomy, patient care, and administrative support in a fast-paced fertility clinic setting.

You will perform phlebotomy, manage lab specimens, assist with procedures, take vital signs, and provide patient education and counseling while contributing to excellent patient service in a nationally respected organization.

Qualifications

• High School diploma required; Associates degree preferred.
• Completion of a formal MA or Phlebotomy program preferred.
• Minimum of one year of MA experience in a healthcare setting and familiarity with medical terminology.
• 6 months of phlebotomy experience required.
• Excellent oral and written communication, interpersonal, and customer service skills.
• Ability to work autonomously and in a team environment.

Responsibilities

• Perform a high volume of phlebotomy.
• Maintain supplies for the blood drawing stations.
• Ensure lab specimens are sent to the proper labs.
• Document patient care services utilizing daily logs and patient records.
• Utilize the computer in entering labs and printing labels.
• Assist physician or ultrasound technician with various procedures.
• Assist with HSGs as needed.
• Take vital signs and provide general clinical assistance.
• Assist with the clinical care of fertility patients.
• Provide patient/couple counseling and communicate physician orders.
• Provide pre and post-op education and emotional support to patients and families.
• Support and promote excellence in customer service.

Skills

Phlebotomy

Patient care

Communication

Data entry

Education

High School diploma required

Associates degree preferred

MA/Phlebotomy program training

Tools

Electronic health records

Job description

US Fertility in Menlo Park, CA, seeks a Medical Assistant / Patient Services Specialist to join the Reproductive Science Center of the San Francisco Bay Area. The role involves phlebotomy, patient care, and administrative support in a fast-paced fertility clinic setting.

You will perform phlebotomy, manage lab specimens, assist with procedures, take vital signs, and provide patient education and counseling while contributing to excellent patient service in a nationally respected organization.