Female Spa Attendant

The Langham Chicago; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Vacation Pay and Sick/Personal time

Medical, Dental and Vision Insurance

401k plan with employer match

Free meals on duty

Uniforms provided

Job summary

The Langham Chicago is seeking a dedicated Spa Attendant to maintain the cleanliness of the Chuan Spa and surrounding areas while delivering outstanding guest service. You will replenish products and supplies per management instructions and adhere to Langham’s high standards.

Responsibilities include routine spa cleaning, safety and hygiene compliance, and support for guests and employees. This role requires physical stamina and a professional, courteous demeanor.

Qualifications

• Customer service mindset and the ability to work in a fast-paced spa environment.
• Strong attention to detail and cleanliness in all spa areas.
• Physical stamina to stand, bend and lift as required by the role.

Responsibilities

• Maintain cleanliness of all spa areas to Langham and Forbes standards.
• Replenish products and supplies as directed by management.
• Follow cleaning procedures and safety guidelines at all times.
• Attend mandatory trainings and department meetings.
• Assist guests and staff with safety and service as needed.

Skills

Customer service

Attention to detail

Physical stamina

Education

High School Diploma

Job description

PRIMARY OBJECTIVE OF POSITION:

Responsible for maintaining the cleanliness of all areas in the Chuan Spa, while delivering outstanding customer service. Responsible for the replenishment of products and supplies as specified by the management team. It is imperative that all areas be kept in impeccable condition to achieve Langham’s and Forbes standards.

RESPONSIBILITIES AND JOB DUTIES:

Thoroughly cleans sinks, toilets, urinals, mirrors, tiles, counters, walls, and stalls, vents and/or floors with appropriate cleaning agents. Adhere to cleaning procedures and instructions for use of cleaning agents.

• Sweep and mop all flooring, which includes all hard surfaces.
• Thoroughly dust all furniture, pictures, and shelves.
• Vacuuming of the areas includes weight room, corridors and all hallways.
• Thoroughly clean and polish all metal surfaces, using appropriate cleaning agents.
• Clean, and give proper maintenance to restroom areas of Spa.
• Provide a clean and organized atmosphere in the spa and adjacent facilities.
• Ensure locker room and sauna cleanliness.
• Keep the pool deck clean, organized and enforce all posted rules and regulations.
• Keeps locker rooms clean and stocked with all amenities, removes soiled linen and trash.
• Inspects equipment and reports any unsafe conditions or maintenance needs.
• Attends all mandatory In-services and department meetings.
• Helps the public, including instruction and/or guidance for guest and employee safety in fire or other emergency situations.
• Follow Langham Hotel standards to deliver service and ensure guest satisfaction.
• Reports to work on time and in proper uniform following Langham and Chuan Spa Dress Codes.
• Maintain a visibly positive and approachable composure to promote patron and employee interaction.
• Report all issues concerning the Spa, Fitness and Pool areas to Spa management.
• Informs Director and Supervisor of any purchasing needs, low stock.
• Due to the cyclical nature of the hospitality industry, colleagues may be scheduled for varying shifts.
• Perform opening or closing duties as written.
• Additional responsibilities not listed may be required by supervisor.

PHYSICAL DEMANDS:

• Stand and walk continuously to a significant degree. Push or pull heavy equipment.
• Physical activities include kneeling, bending, stooping, pushing, pulling, walking, reaching, lifting, stretching, grasping.
• Requires repetitive motion of the hands, wrists, shoulders and back with repeated physical activities listed above.

SPECIAL SKILLS REQUIRED:

• Ability to work alone in an established routine.
• Ability to lift and carry objects weighing up to 50 pounds.
• Ability to push and/or pull equipment weighing up to 100 lbs.
• Ability to read, write and speak basic English sufficient to understand and communicate with employees and guests, understand information and Instructions, read labels, and complete required department forms.

EDUCATION REQUIRED:

Any combination of education and experience that provides the required knowledge, skill and ability. High School Diploma or equivalent preferred.

EXPERIENCE REQUIRED:

Prior hotel and or spa experience preferred.

LICENSES OR CERTIFICATES:

None needed.

SALARY RANGE:

$18.13-$22.66/hour, plus service charge

BENEFITS INCLUDED FOR FULL-TIME COLLEAGUES:

• Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law)
• Paid Holidays
• Medical, Dental and Vision Insurance for you and your family (employee paid partial premiums)
• Basic Life Insurance, AD&D, and Short-Term Disability (company paid)
• Long Term Disability, Additional Life Insurance, Child Life, Spouse Life, Pet Insurance, ID Theft Protection Coverage, Prepaid Legal, Critical Illness, Hospital Care, Accidental Injury Supplemental Plans (available for purchase)
• 401k plan with Roth option and employer match
• Free meals while on duty
• Uniforms and cleaning of uniforms (for applicable positions)
• Free and discounted hotel stays
• Discounted parking
• Guidance Resources – company paid benefit for personal counseling

EOE, Including Disability/Veterans

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Majestic views of the cityscape, the Chicago River, and Lake Michigan. All housed in a skyscraper designed by renowned architect Mies van der Rohe. Situated in downtown Chicago, our hotel is mere minutes from the Loop, Grant Park, Magnificent Mile, Millennium Park, and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago.

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/chicago/

Source: Hospitality Online