Feel-Good Retail Sales Associate

Bath & Body Works; Richland (WA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

DailyPay

Tuition assistance

Insurance options

Paid time off

Job summary

Qualifications

• Customer-first retail mindset focused on delivering exceptional service.
• Proven sales results in a fast-paced environment.
• Strong communication and listening skills.
• Ability to de-escalate tense situations with customers.
• Availability to work peak days and varied shifts, including evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Skills

Customer service

Sales experience

Effective communication

De-escalation

Peak hours availability

Job description