Federal Financial Aid Advisor (Pell & TEACH)

St. John's University; Hempfield Township (Westmoreland County); On-site; USD 50,000 - 75,000; Full time

Job summary

St. John’s University seeks a Financial Aid Advisor to advance student success by ensuring access to financial resources and delivering personalized guidance across departments. You will manage federal aid processes, including Pell Grants and TEACH Grants, while serving a diverse student population and maintaining excellent service standards.

Reporting to the Sr. Assistant Director of Student Financial Services, you will support verification, packaging, and counseling, ensuring accuracy and

Qualifications

• Bachelor’s degree required.
• Experience with Microsoft Office Suite required.
• Preferred: Experience with Ellucian Banner.
• Prior experience in higher education preferred.

Responsibilities

• Collaborate with the Senior Assistant Director and Senior Associate Director to ensure the federal financial aid process is seamless and student-centered.
• Maintain a working knowledge of federal and state financial aid regulations and University policies.
• Monitor document management workflows to ensure compliance with federal requirements.
• Assist with the timely processing, reconciliation, and reporting of the Federal Pell Grant program.
• Manage the federal TEACH Grant program, including reconciliation and required reporting.
• Support administration of the University’s Course Program of Study (CPOS) process and related aid impacts.

Skills

Attention to detail

Multitasking

Prioritization

Communication skills

Presentation skills

Empathy

Education

Bachelor’s degree

Experience with Microsoft Office Suite

Tools

Ellucian Banner

Job description

St. John’s University seeks a Financial Aid Advisor to advance student success by ensuring access to financial resources and delivering personalized guidance across departments. You will manage federal aid processes, including Pell Grants and TEACH Grants, while serving a diverse student population and maintaining excellent service standards.

Reporting to the Sr. Assistant Director of Student Financial Services, you will support verification, packaging, and counseling, ensuring accuracy and