FEC Manager

NYC Administration for Children's Services; New York (NY); On-site; USD 88,000 - 110,000; Full time

Job summary

NYC Administration for Children’s Services (ACS) seeks a Manager for the Family Enrichment Center (FEC) Program Management team to oversee contracted centers citywide. You will ensure implementation follows the FEC Model Standards, provide technical assistance, and coordinate with internal teams to support providers and families across NYC.

The role emphasizes strong contract oversight, budget management, and continuous improvement through data analysis and field visits, with opportunities to

Qualifications

• A master's degree or higher in an appropriate field (public health, social science, etc.).
• Experience supervising or managing contracts and staff in a public service context preferred.
• Ability to analyze data, prepare reports, and communicate findings clearly.

Responsibilities

• Contract Oversight & Accountability: manage a portfolio of FEC contracts and serve as ACS point of contact.
• Monitor alignment with Model Standards, contract requirements, and deliverables; use data to drive decisions.
• Review reports, workplans, and corrective action plans; identify risks and gaps.
• Provide coaching and technical assistance to contract Directors and staff.
• Support translation of standards into policy, staffing, and programming; conduct site visits.

Skills

Contract management

Budget management

Stakeholder coordination

Data analysis

Education

Master's degree (public health / social science)

Doctorate degree

Tools

PASSPort Portal

Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $87,743.00 - $100,904.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Child and Family Well-Being (CFWB) works to ensure families and children have the critical supports they need to thrive and exercise self-determination. CFWB leverages concrete resources, stakeholder relationships, and community and family strengths to drive toward greater equity and social justice, reduce disparities and disproportionality - including in the child welfare system -, and create conditions that foster well-being for families and children across New York City. Our work includes the provision of child care assistance; support for caregivers and child-serving professionals to prevent child injury; and investment in community-based approaches.

The Office of Strategy, Research, and Provider Partnerships (SRPP) in the Division of Child and Family Well Being (CFWB) at ACS consists of four teams that manage ACS’s Family Enrichment Centers and PromiseNYC programs and lead strategic, analytical, and data-driven collaborative portfolios of work to support CFWB offices, programs, and policies. The teams include – FEC Program Management (FEC PM), Child Care Data Management (DM), Strategy and Research (SR), and Program Sustainability and Improvement team (PSI).

The FEC Program Management team oversees the development and implementation of 30 contracted Family Enrichment Centers citywide, providing budget management, coaching, and technical assistance to contracted staff at each FEC to ensure it is implemented with high quality and alignment with the Model Standards.

In 2017, The Administration for Children's Services launched three Family Enrichment Centers (FEC). As of January 2026, there are 30 FECs across the five boroughs of New York City, all in varying stages of implementation – some have been open and operating for several years; others are in a start-up phase, working to hire and train staff, engage community members to design and renovate their sites, conduct outreach, and provide in-person and virtual offerings.

FECs are welcoming walk-in family- centered spaces, open to all, that are co-designed with community members. At the centers, families and children can connect with neighbors, volunteer their time, participate in various offerings, and access resources and supports they feel they need to thrive. In July 2025, our contract with the thirtieth and final FEC will begin.

The Manager, ACS Family Enrichment Center (FEC) Program Management team oversees an assigned portfolio of contracted Family Enrichment Centers and serves as the primary liaison between ACS and contracted provider organizations. The Manager supports high-quality, community-centered implementation of the FEC model by balancing contract oversight, technical assistance, relationship management, and continuous learning in alignment with the FEC Model Standards and ACS expectations.

Key Responsibilities

• Contract Oversight & Accountability
• Manage an assigned portfolio of FEC contracts and serve as the primary ACS point of contact
• Monitor provider alignment with FEC Model Standards, contract requirements, and deliverables through the implementation of the Program Management Team’s data/information collection, analysis, and reporting systems and tools
• Review provider reports, workplans, and corrective action plans; identify risks and implementation gaps
• Document performance concerns and elevate issues to Directors with clear analysis and recommendations
• Review and approval of annual budgets, budget modifications, and invoices through the City’s PASSPort Portal
• FEC Model Implementation & Technical Assistance
• Provide ongoing coaching and technical assistance to contracted FEC Directors and leadership staff
• Support translation of FEC Model Standards into contracted providers’ daily practice, policies, staffing, and programming
• Conduct regular site visits (announced and unannounced) to assess implementation quality and fidelity
• Relationship Management & Cross-Team Coordination
• Build strong, strength-based, accountable relationships with contracted providers grounded in clarity and trust
• Communicate ACS guidance, expectations, and feedback clearly and consistently
• Navigate challenging conversations with professionalism and cultural humility
• Coordinate with internal ACS teams (e.g., PSI, Training, Division of Finance, Law) to support provider needs
• Continuous Improvement, Analysis & Documentation
• Use varied methods in data collection and analysis, observation, and provider input to assess trends and inform recommendations
• Contribute to system-wide learning, model refinement, and quality improvement efforts
• Maintain timely documentation of site visits, technical assistance, trends in ongoing check-in meetings, and key decisions
• Prepare concise summaries and briefings for Directors and leadership

Additonal Info

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

Minimum Qualifications

• For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $87,743.00 – $110,120.00