Fast-Paced Sandwich Crew Member: Customer Focused

Jimmy John's; Leominster (MA); On-site; USD 19,000 - 23,000; Part time

Job summary

Jimmy John’s in Leominster, MA is seeking in-store crew members for a fast-paced family environment. You will take orders, register, prep products, and help maintain a clean restaurant while delivering exceptional customer service.

The team emphasizes speed, accuracy, and friendly interactions with guests. Requirements include day-time availability, ability to lift 30–40 lbs, stand/bend/reach during shifts, and adherence to food safety guidelines.

Qualifications

• Greet and aid customers with a friendly attitude.
• Maintain high standards of customer service and store cleanliness.
• Deliver an exceptional customer and store experience.
• Follow cash handling policies during transactions.

Responsibilities

• Take orders over the phone and at the register.
• Register customers and process payments.
• Assist in prepping products and maintaining a clean environment.
• Perform other tasks inside the restaurant as needed.

Skills

Customer service

Teamwork

Cash handling

Food safety

Fast-paced environment

Tools

Cash register

Job description

We are looking for the next ROCK STAR to join our family at Jimmy John’s!!!

Real people serving awesome sandwiches to real people in 30 seconds or less, and assisting in customers receiving deliveries in under 12 minutes!

Other than making fast and accurate sandwiches. Inshop Crew Members also take orders over the phone and register, help maintain a clean environment, assist in prepping product, and complete other tasks inside the restaurant.

We have a freaky fast work pace and our managers keep the stores upbeat - we're having fun and providing excellent customer service!

Memorizing the menu is just the start of learning about and representing our Freaky Fresh Freaky Fast product!!

Requirements:

• Responsible for customer product and service standards

• Foster an environment of teamwork

• Responsible for delivering an exceptional customer and store experience

• Greet and thank every customer with a smile and eye contact

• Execute quality store operations

• Clean store, small wares, etc as necessary

• Adhere to all food, safety and security guidelines

• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Must also have day-time availability and be able to work high volume lunches!

Additional Requirements:

• Must be able to lift 30-40 lbs. regularly throughout shifts

• Ability to stand, bend, reach and scoop through-out assigned shift

• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!