Fast-Paced Guest Service Crew Member

Burger King; Pottstown (Montgomery County, IL); On-site; USD 24,000 - 32,000; Full time

Job summary

Burger King in Montgomery County is seeking a Crew Member to deliver fast, friendly guest service and support restaurant operations alongside managers and peers. You’ll help ensure quality, speed of service, and a clean, safe environment while working in a variety of positions from front counter to drive-thru and food prep.

The role demands flexible hours, good communication, basic computer use, and a willingness to learn, train, and follow procedures to make guests feel welcome and valued.

Qualifications

• Good verbal communication and interpersonal skills.
• Professional personal appearance
• Comfortable working in a fast-paced environment
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Ability to use a computer and calculator
• Ability to work flexible hours. Ability to workdays, evenings, and weekends
• Willing to accomplish all restaurant tasks

Responsibilities

• Ensure a positive guest experience, by providing fast, efficient service in a friendly manner
• Provide a product of superior quality, prepared according to company specifications
• Maintain established speed of service standards
• Maintain a clean, safe environment for guests
• Verifies the accuracy of guests’ orders
• Comply with all policies and procedures of the Company
• If required, handle cash according to the Company’s cash policy
• Must train (with completed tests) and be proficient on the required team member position in a Burger King restaurant
• Restock stations and assist with other assignments to prepare for business or meal periods
• Unloads and stocks inventory items as needed
• Operates fryers, tomato and onion slicers
• Uses knives and other sharp utensils
• Supports service by working a variety of positions as assigned to include, but not limited to front counter, Drive-Thru, food production, washing dishes and equipment
• Follow policies and procedures as written in training programs for each position worked
• MAKE GUESTS FEEL SPECIAL!
• Other duties as assigned by the General Manager, District Manager, or Officer/Director of the Company

Job description

Burger King in Montgomery County is seeking a Crew Member to deliver fast, friendly guest service and support restaurant operations alongside managers and peers. You’ll help ensure quality, speed of service, and a clean, safe environment while working in a variety of positions from front counter to drive-thru and food prep.

The role demands flexible hours, good communication, basic computer use, and a willingness to learn, train, and follow procedures to make guests feel welcome and valued.