Fast-Paced Guest Experience Crew Member

Baskin-Robbins; Orange (VA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive weekly pay

Employee meals

Medical insurance with Company-contrib

Job summary

Baskin-Robbins in Orange, VA is seeking a Crew Member to deliver fast, friendly service and to prepare products in accordance with brand standards. You will work as part of a team in a busy Dunkin’ Donuts/Baskin-Robbins franchise environment, helping guests with a smile and contributing to a positive guest experience.

This role emphasizes reliability, teamwork, and the ability to follow recipes and procedures, with opportunities for growth and a friendly, engaging team atmosphere.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

Responsibilities

• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction meeting our C.A.R.E. level of service.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Cash handling

Restaurant equipment

Guest focus

Job description

Baskin-Robbins in Orange, VA is seeking a Crew Member to deliver fast, friendly service and to prepare products in accordance with brand standards. You will work as part of a team in a busy Dunkin’ Donuts/Baskin-Robbins franchise environment, helping guests with a smile and contributing to a positive guest experience.

This role emphasizes reliability, teamwork, and the ability to follow recipes and procedures, with opportunities for growth and a friendly, engaging team atmosphere.