Fast & Friendly Clerk: Customer Service Pro

Hy-Vee; Indianola (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee in Indianola, IA is seeking a Fast & Fresh Clerk to provide prompt, friendly customer service and support store operations. You will operate cash registers, stock shelves, assist customers, and help maintain a clean, safe shopping environment.

The role emphasizes teamwork, positive guest experiences, and adherence to company policies and safety procedures in a fast-paced setting.

Qualifications

• No formal education or experience required (as stated).

Responsibilities

• Provides prompt, efficient and friendly customer service to customers in the store.
• Greets customers with a smile and professional demeanour in all areas of the store.
• Learns and uses customers’ names when possible.
• Assists customers by guiding them to products, securing items, loading/unloading heavy items, noting and passing along requests, and enhancing the shopping experience.
• Answers the telephone promptly and provides friendly service to callers.
• Works with coworkers as a team to ensure customer satisfaction.
• Operates cash register accurately and processes transactions.
• Redeems coupons and manages payments, including cash, checks, and credit cards, and provides receipts.
• Packs merchandise into bags or boxes for customers.
• Assists with department inventory and stock management.
• Receives deliveries, checks them in, and stocks shelves; maintains displays.
• Keeps the lot and entrances clean, including snow/ice management and fluids.
• Replenishes towels and washer fluid; removes trash regularly.
• Checks in products, stores them properly, and reviews invoices when needed.
• Maintains sanitation and keeps work area clean and neat.
• Keeps personal hygiene and dress standards as required by policy.
• Reports to work as scheduled and on time.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee in Indianola, IA is seeking a Fast & Fresh Clerk to provide prompt, friendly customer service and support store operations. You will operate cash registers, stock shelves, assist customers, and help maintain a clean, safe shopping environment.

The role emphasizes teamwork, positive guest experiences, and adherence to company policies and safety procedures in a fast-paced setting.