Fast & Friendly Clerk - Customer Service Pro

Hyvee.io; Creston (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee in Creston, IA is hiring a Fast and Fresh Clerk to provide prompt, friendly service, operate the cash register, and help keep the store stocked and clean. You will greet customers, assist with finding products, and handle transactions with accuracy.

This role requires a customer-first approach in a fast-paced store, with a strong emphasis on sanitation, teamwork, and reliable attendance. Training is provided on processes and policies.

Qualifications

• Partnerships with customers and teammates.
• Growth mindset to learn and improve.
• Results oriented, focused on helpful service.
• Customer focused approach in all interactions.
• Professionalism in appearance and conduct.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to products, securing items, loading/unloading heavy items, and relaying customer requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately and scans product, reports cash levels in cash drawer.
• Reverifies coupons, accepts payments, and handles receipts and discounts.
• Places merchandise in bags or boxes and gives packages to customers.
• Assists with inventory of the department.
• Receives and checks in delivered merchandise and stocks shelves.
• Maintains proper sanitation and a clean work area.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

No education or experience requirements.

Job description

Hy-Vee in Creston, IA is hiring a Fast and Fresh Clerk to provide prompt, friendly service, operate the cash register, and help keep the store stocked and clean. You will greet customers, assist with finding products, and handle transactions with accuracy.

This role requires a customer-first approach in a fast-paced store, with a strong emphasis on sanitation, teamwork, and reliable attendance. Training is provided on processes and policies.