Fast & Fresh Customer Service Pro

Hyvee.io; City of Rochester (NY); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Hy-Vee in Rochester, NY is hiring a Fast & Fresh Clerk to deliver prompt, friendly service at the checkout and in-store. You will greet customers, operate the register, scan items, and help keep displays stocked and clean.

No formal education required; you will work with a team in a fast-paced environment, learning product locations, assisting customers, and supporting store operations and safety procedures.

Qualifications

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

Responsabilités

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately and scans product, reports improper cash levels in cash drawer.
• Redeems promotional coupons, food stamps, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, and counts back change.
• Places merchandise in bags or boxes and gives packages to customers.
• Assists with inventory of the department.
• Receives and checks in delivered merchandise and places in appropriate storage area.
• Fills displays and stocks shelves.
• Ensures proper maintenance of lot; shovels sidewalk of snow, spreads ice melt on ice, hoses down lot.
• Removes trash inside and out in a timely manner.
• Cleans and maintains registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs.
• Maintains sanitation and dress standards; adheres to company policies.
• Reports to work when scheduled and on time.

Connaissances

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Formation

No education or experience requirements

Description du poste

Hy-Vee in Rochester, NY is hiring a Fast & Fresh Clerk to deliver prompt, friendly service at the checkout and in-store. You will greet customers, operate the register, scan items, and help keep displays stocked and clean.

No formal education required; you will work with a team in a fast-paced environment, learning product locations, assisting customers, and supporting store operations and safety procedures.