Fast and Fresh Department Manager

Hy-Vee; Altoona (IA); Sur place; USD 52 000 - 77 000; Plein temps

Résumé du poste

Hy-Vee in Altoona, IA seeks a Fast & Fresh Department Manager to lead a high-energy team, manage temp control, pricing, and inventory while delivering outstanding customer service.

You will train staff, set daily work plans, monitor sales trends, and ensure safety and accuracy across the department. A high school diploma and at least one year in related work are preferred.

Qualifications

• Strong customer service orientation and communication skills.
• Ability to lead and develop a team in a fast-paced environment.
• Comfort with calculating pricing and analyzing sales trends.

Responsabilités

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Lead department staff, recruit, train, supervise, and evaluate employees.
• Determine department goals with Store Director and create the department schedule.
• Manage inventory, pricing, signage, and displays to maximize sales and freshness.
• Analyze weekly/monthly sales trends and adjust promotions and orders accordingly.
• Ensure proper temperatures and storage procedures for fresh items.

Connaissances

Customer service

Leadership

Team development

Pricing

Inventory management

Formation

High school diploma or equivalent

Description du poste

Additional Considerations (if any):Must be 18+-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: Fast & Fresh Department ManagerDepartment: Fast & FreshFLSA: HourlyRevision Date: 07/2026About Hy-VeeAt Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.The Role and Why It's ImportantThe Fast & Fresh Manager sets the standard for customer service, employee relations, cleanliness, and profitability across the entire department, presenting the best quality products at a competitive price. In this role, you'll lead and develop your team, drive sales, manage inventory and pricing, and ensure the department runs efficiently and profitably every day.If you are an energetic, customer-focused leader who thrives in a fast-paced environment and takes pride in running an exceptional operation, we'd love to have you on our team.What You'll DoNo two days are exactly the same, but here's what you can expect:Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive oneMaintain a positive attitude and create an atmosphere of friendliness, teamwork, and accountability throughout the departmentRecruit, hire, train, supervise, discipline, and evaluate all department employeesDetermine department goals with the Store Director and write the department work scheduleEstablish a daily work plan, communicate with employees regarding sales and ideas, and handle customer issues promptlyInspect signage and displays for quality and quantity of merchandise and order product for replenishmentFigure retail pricing, ensure correct pricing, and ensure pricing is competitive in the market areaExtend and post invoices and oversee department bookkeeping proceduresAnalyze weekly and monthly sales and trends, compare to actuals, prepare ad projections, and write adsConduct department inventory and plan displays, promotions, and pre-ordersEnsure proper temperatures and storage procedures are maintained to guarantee freshness and control shrinkUnderstand and troubleshoot equipment and ensure maintenance is performedFill displays, work in the sales area, unload trucks, check in delivered merchandise, and place product in appropriate storage areasAttend meetings and seminars and participate in continuing educationHandle confidential information including employee compensation, monthly results, inventory reports, sales and profit data, and warehouse pricing with discretionAdhere to all Hy-Vee policies and store guidelinesReport to work when scheduled and work the expected number of hoursYour SkillsSolve practical problems and interpret instructions across a variety of situations with limited standardizationPerform arithmetic calculations involving fractions, decimals, and percentages accuratelyFile, post, and organize materials; copy data accurately between records; and guide people with clear directionLead and develop a team while building a collaborative, customer-focused department cultureReporting RelationshipsAccountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness HomeDirect Reports: Fast & Fresh Department EmployeesEducation and ExperienceHigh school diploma or equivalent experience required; over one year of related work experience preferredPhysical RequirementsFrequently stand and walk throughout a shift in sales, food service, or delivery areasWhere applicable to the role: ability to safely use sharp knives and blades for food preparationWhere applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipmentWhere applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standardsPerform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation dutiesWorking EnvironmentThis is a fast-paced role performed both inside the store and outside at the fuel area. You will have frequent exposure to temperature extremes and dampness, with possible equipment movement hazards and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.Are you ready to smile, apply today.Employment is contingent upon the successful completion of a pre employment drug screen.