Fast and Fresh assistant manager

Hyvee.io; Maryville (MO); On-site; USD 23,000 - 32,000; Full time

Job summary

Hy-Vee in Maryville, MO seeks a Fast & Fresh Assistant Department Manager to lead the department, ensure fresh quality, and deliver friendly service. You will supervise staff, uphold sanitation, manage displays, handle cash controls, and support daily operations in a fast-paced grocery environment.

This role emphasizes customer focus, teamwork, and dependable scheduling, with opportunities to develop leadership and operational skills within the Fast & Fresh team.

Qualifications

• High school diploma or equivalent; related work experience preferred.
• Strong customer service and communication skills.
• Ability to perform arithmetic and handle cash accurately.

Responsibilities

• Provide prompt, friendly customer service and greet customers.
• Assist with department displays, stocking and product availability.
• Help count cash drawers and maintain cash accountability records.
• Assist with monthly inventory and attend required meetings.

Skills

Customer service

Communication

Problem solving

Teamwork

Adaptability

Interpersonal skills

Education

High school diploma or equivalent

Tools

Veriphone software

RPM

Cash register

Phone / telephone

Calculator

Job description

Additional Considerations (if any): Daytime Shifts -

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Fast & Fresh Assistant Department Manager

Department: Fast & Fresh

FLSA : Non-Exempt

General Function

Assists the Fast & Fresh Manager in setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Presents the best quality product at a competitive retail price to the customers.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Fast & Fresh Department Manager

Positions that Report to you

Fast and Fresh Employees

Primary Duties and Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customer by: (examples include) Escorting them to the products they're looking for.
• Securing products that are out of reach.
• Loading or unloading heavy items.
• Making note of and passing along customer suggestions or requests.
• Performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Acts on issues when the C-Store Manager is absent.
• Fills displays and works in the sales area.
• Performs departmental duties as needed.
• Counts the cash drawers and maintains cash accountability records.
• Performing other job related duties and special projects as required.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

• Assists the Fast & Fresh Department Manager with additional work as needed.
• Assists with the monthly inventory process.
• Attends meetings as required.
• Performs other job related duties and special projects as required.

Supervisory Responsibilities

Instructs, assigns, reviews, and plans the work of others.

Maintains standards, coordinates activities.

Knowledge, Skills, Abilities and Worker Characteristics

Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.

Ability to do arithmetic calculations involving fractions, decimals, and percentages.

Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

Education and Experience

High School or over one year of related work experience.

Physical Requirements

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

This position is frequently exposed to temperature extremes and dampness. There are possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job

• Telephone, fax, copier, pallet jacks, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, frozen juice machine, coffee maker, cash register, Veriphone software, RPM, gas pumps.

Financial Responsibility

Responsible for company assets, including equipment and merchandise.

Contacts

Daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

Employment is contingent upon the successful completion of a pre employment drug screen.