Fashion Sales & Customer Experience Advisor

knitwellgroup; Natick (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

WHBM in Natick, MA is seeking a Sales Associate to welcome customers with a hospitality-driven approach. You will share product knowledge, provide personalized service, and help create a seamless omnichannel shopping experience.

This role requires strong interpersonal skills and a flexible schedule, including nights, weekends, and holidays. The position supports merchandising and store organization to maintain an inspiring retail environment.

Qualifications

• Customer-focused service mindset.
• Strong interpersonal and communication skills.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Deliver a customer-centered experience with hospitality.
• Engage customers, understand needs, and provide personalized service.
• Support omnichannel shopping with available tools and processes.
• Explain benefits of loyalty programs to customers.
• Assist with merchandising, inventory replenishment, and store organization.

Job description

WHBM in Natick, MA is seeking a Sales Associate to welcome customers with a hospitality-driven approach. You will share product knowledge, provide personalized service, and help create a seamless omnichannel shopping experience.

This role requires strong interpersonal skills and a flexible schedule, including nights, weekends, and holidays. The position supports merchandising and store organization to maintain an inspiring retail environment.