Fashion Sales & Customer Concierge

Knitwell Group; Erie (Erie County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Benefits for employees

Merchandise discount (50–70%)

Referral program

Travel discounts

Job summary

Talbots in Erie, PA is seeking friendly retail team members to deliver outstanding customer service and help customers find fashion that suits their style. You will engage with shoppers, stay informed about new arrivals, and provide fashion advice to assemble coordinated outfits.

As part of a collaborative team, you’ll support store operations, assist management to drive sales, and ensure a positive shopping experience for every guest. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Must provide an exceptional customer service experience.
• Ability to build relationships and understand customer needs.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Develop and maintain positive working relationships that support a productive work environment.

Skills

Customer service

Sales-driven

Communication

Teamwork

Fashion knowledge

Tools

POS systems

iPad/handheld devices

Job description

Talbots in Erie, PA is seeking friendly retail team members to deliver outstanding customer service and help customers find fashion that suits their style. You will engage with shoppers, stay informed about new arrivals, and provide fashion advice to assemble coordinated outfits.

As part of a collaborative team, you’ll support store operations, assist management to drive sales, and ensure a positive shopping experience for every guest. Flexibility for evenings, weekends, and holidays is required.