Fashion Sales Associate - Style and Customer Experience

J.Crew Group; Austin (TX); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded product

401(k) plan with company matching

Job summary

J.Crew Group in Austin, TX is seeking a Sales Associate to bring brand energy and personal style to our sales floor. You will help customers discover their look and work with teammates and managers to drive business success, delivering a seamless, welcoming experience.

You will support daily store operations, stay current with fashion trends, and contribute to a collaborative, inclusive environment. The role emphasizes teamwork, flexible scheduling, and customer-first service.

Qualifications

• Experience delivering excellent customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Communication

Teamwork

Job description

J.Crew Group in Austin, TX is seeking a Sales Associate to bring brand energy and personal style to our sales floor. You will help customers discover their look and work with teammates and managers to drive business success, delivering a seamless, welcoming experience.

You will support daily store operations, stay current with fashion trends, and contribute to a collaborative, inclusive environment. The role emphasizes teamwork, flexible scheduling, and customer-first service.