Fashion Sales Associate — Elevate Customer Experience

KnitWell Group; Cranberry (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group's Cranberry Township store is seeking a Sales Associate to welcome customers, share product knowledge, and provide personalized service in a fast-paced, brand-aligned environment.

You will help maintain merchandising standards, assist with inventory, and support store leaders while delivering a seamless omnichannel experience across in-store and digital channels. Availability nights, weekends, and holidays is preferred.

Qualifications

• Experience in retail customer service preferred.
• Strong communication and interpersonal skills.
• Ability to learn new processes and tools.

Responsibilities

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilizing available tools.
• Educate customers about the benefits of brand loyalty programs.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

Skills

Customer service

Product knowledge

Team player

Excellent communication

Flexibility

Job description

KnitWell Group's Cranberry Township store is seeking a Sales Associate to welcome customers, share product knowledge, and provide personalized service in a fast-paced, brand-aligned environment.

You will help maintain merchandising standards, assist with inventory, and support store leaders while delivering a seamless omnichannel experience across in-store and digital channels. Availability nights, weekends, and holidays is preferred.