Fashion Sales Associate - Elevate Customer Experience

J.Crew Factory; Ann Arbor (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded product

401(k) plan with company matching

Job summary

J.Crew Factory in Ann Arbor is seeking a Sales Associate to embody our brand with personal style and passion on the sales floor. You will help customers discover their look and collaborate with teammates to drive business success.

The role focuses on creating a seamless customer experience with kindness and inclusivity, supporting the brand and team while staying attuned to fashion trends and customer needs. Scheduling flexibility includes nights, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift/move up to 40 pounds

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Job description

J.Crew Factory in Ann Arbor is seeking a Sales Associate to embody our brand with personal style and passion on the sales floor. You will help customers discover their look and collaborate with teammates to drive business success.

The role focuses on creating a seamless customer experience with kindness and inclusivity, supporting the brand and team while staying attuned to fashion trends and customer needs. Scheduling flexibility includes nights, weekends, and holidays.