Fashion Sales Associate | Customer Experience Pro

Pacific Sunwear Stores LLC; New York (NY); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Associate discount 30-50% off merch

401K employer match

Calm Premium access

Employee perks

Job summary

Pacific Sunwear Stores LLC in New York is seeking a Sales Associate for a part-time role. You will generate sales through passion for fashion and brands, deliver an exceptional customer experience, and support store initiatives under the leadership team.

The role requires enthusiasm, strong communication, and the ability to work weekends or peak periods. The position offers an hourly wage of $16.00–$18.49 with a 30–50% discount, 401K contributions, and additional employee perks throughout the

Qualifications

• High School Diploma or equivalent preferred.
• Effective written, verbal and presentation skills.
• Strong communications skills.
• Proficient in math and possesses strong computer skills.

Responsibilities

• Delivers an engaging, positive and authentic customer experience with all customers.
• Focuses on full-price selling while maintaining awareness of product value and promotions.
• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues.
• Completes all assigned tasks in a timely and efficient manner.
• Executes all visual directives and maintains visual standards set by the company and as directed by the management team.
• Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience.
• Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program.
• Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline.
• Shares feedback from customers with the leadership team to improve the overall customer experience.
• Actively participates in all company and store contests and events.
• Stays current on all financial goals and priorities.
• Support the leadership team in achieving all sales and operational goals.
• Supports and executes all digital sales strategies including ship from store and BOPIS within the store.
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends.
• Contributes to positive working environment by consistently exhibiting core value behaviors.
• Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines.
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends.
• Strives to improve individual performance while working as a productive member of the team.

Skills

Fashion passion

Communication skills

Presentation skills

Math skills

Computer skills

Education

High School Diploma or equivalent

Job description

Pacific Sunwear Stores LLC in New York is seeking a Sales Associate for a part-time role. You will generate sales through passion for fashion and brands, deliver an exceptional customer experience, and support store initiatives under the leadership team.

The role requires enthusiasm, strong communication, and the ability to work weekends or peak periods. The position offers an hourly wage of $16.00–$18.49 with a 30–50% discount, 401K contributions, and additional employee perks throughout the